Admission Counsellor (Telephonic)

We are looking for a *Telephonic Admission Counsellor* to handle admission-related enquiries and guide prospective parents/students through the admission process.

Key Responsibilities

* Call parents and students who have shown interest in the school and its admission programs.

* Understand their requirements, preferences, and admission needs.

* Provide basic information about the school, courses, facilities, fees, and admission process.

* Answer questions and address basic concerns professionally.

* Follow up with interested parents and students regularly.

* Schedule counselling sessions, school visits, or appointments with the concerned school team.

* Coordinate communication between parents/students and the school.

* Send reminders for scheduled calls, meetings, or visits.

* Make follow-up calls after counselling sessions or school visits.

* Collect feedback from parents and students.

* Maintain accurate records of leads, conversations, follow-ups, and admission status.

* Ensure every enquiry is followed up properly and no lead is missed.

Requirements

* Bachelor's degree in any field.

* Good communication and interpersonal skills.

* Fluency in *English, Hindi, and Kannada*.

* Confident and polite telephone communication.

* Basic computer knowledge and ability to maintain records.

* Good listening and counselling skills.

* Ability to understand parents requirements and provide appropriate information.

* Prior experience in *admission counselling, telecalling, tele-sales, customer service, or sales* is an advantage.

* Freshers with good communication skills are also welcome to apply.