Admission Counsellor - Study Abroad

upGrad

Ahmedabad, Mumbai, Pune

1-4 Years

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Job Description

Offer personalized guidance on program fit, learning formats (online/blended), and career outcomes.
Conduct in-depth discussions to understand each prospect's aspirations, background, and skill gaps
Lead virtual info sessions or demos to showcase curriculum highlights, learning support, and outcomes.
Articulate the value of academic partnerships (IITMadras, IIITBangalore, etc.) in terms of accreditation and career impact.
Take ownership from initial qualified interest through pricing discussion, objections handling, closing, and onboarding.
Log all interactions, insights, and next steps precisely in the CRM to maintain transparency and support data-driven improvements.
Consistently meet weekly targets for enrollments, revenue, and fee collections.

What We're Looking For:

Strong problem-solving skills and attention to detail.
Coachable and feedback-driven, with a data-informed approach.
Passionate about EdTech, lifelong learning, and upskilling professionals.
Able to work 6 days a week (Sunday off).

Desired Qualifications:

Bachelor's degree (open to exceptional candidates with equivalent experience).
13 years of consultative inside sales or advisory experience in EdTech, higherticket education, or related B2C environments.
Exceptional spoken and written English; empathetic listening and strong rapport-building.
Proven track record of closing deals and achieving revenue goals.
Highly organized; capable of simultaneous pipeline tracking and follow-up management.
Business proficiency in MS Office and familiarity with CRM platforms.

More Info

Job Type:

Permanent Job

Industry:

E-Learning

Employment Type:

Full time

Open to candidates from:

Indian

About Company

upGrad

Started in 2015, upGrad is one of Asia’s largest integrated Learning, Skilling, and Workforce Development Majors. It offers a range of online & hybrid skilling, pathway and study abroad courses, Certifications, and Bootcamps under its B2C portfolio. It also facilitates top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services.

Origin: Co-founded by Ronnie Screwvala, Mayank Kumar, and Phalgun Kompall, upGrad was born to bridge the gap between imparting skills and employability, and is committed to providing affordable, accessible and high-quality lifelong learning at scale to millions worldwide. It caters to the end-to-end learning requirements of freshers to seasoned professionals in the age group of 18-60+ years who would use constant learning to enhance their skill sets while also receiving career acceleration.

Impact: To bridge the gap between academia and the industry, upGrad has built an immersive and 360-degree integrated learning solution that rests upon strong pillars like Content, Technology and Deep Personalisation, further accelerating stronger career outcomes for learners. It enjoys a wide brand’s credibility and recall within India Inc. and globally, and continues to command strong course completion rates as high as 80%+ and higher Repeat and Referral rates annually. The skilling major has achieved two consecutive years of remarkable growth, closing FY23 and FY24 with over 55,000 successful career transitions, further establishing the credibility and mettle of the online higher education segment in India and globally.

Job ID: 121607161

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