Admission Counsellor

Position Title

Admissions Counsellor

Function

Admissions & Enrolment

Reports To

Principal

Experience Required

Minimum 2 years in admissions or education sales

Education

Any Graduate

Individual Target

Minimum 50% achievement – 11 admissions per cycle

ROLE SUMMARY

The Admissions Counsellor will manage the end-to-end admission process for the school, from initial walk-in or telephonic enquiry through to final enrolment, while managing a pipeline of prospects, maintaining CRM hygiene, planning engagement events, and driving conversion targets.

ROLES AND RESPONSIBILITIES

• Manage the full admission process from the point of walk-in or telephonic enquiry to final enrolment.
• Develop and lead a team of two or more Admission Counsellors and supporting ancillary staff.
• Prepare comprehensive Admission Folders for Pre-school and BBH sections covering school philosophy, infrastructure, board affiliation, achievements, staff profiles, activities, parent testimonials, and fee structure.
• Deliver compelling school presentations and handle objections effectively.
• Maintain a daily-updated database of all enquiries and track conversion stages.
• Attend minimum 3 out of 5 daily team meetings and maintain Zoho CRM hygiene with timely updates on admission status and comments.
• Conduct timely follow-ups with all prospects in the pipeline.
• Plan and execute a minimum of 2 events per 60-day cycle to drive 5+ admissions through events.
• Achieve individual admission targets (minimum 50% target – 11 admissions).
• Coordinate with accounts on admissions count, fee collected, discounts, and payment schedules.
• Undertake other duties as directed by the Principal.

REQUIRED SKILLS

✓ Sales & Enrolment Management

✓ CRM Management (Zoho preferred)

✓ Pipeline & Follow-Up Management

✓ Objection Handling

✓ Parent Engagement & Communication

✓ Event Planning & Execution

✓ Database Management

✓ Target-Driven Approach

✓ Presentation & Pitching Skills

✓ Team Leadership

✓ Relationship Building

✓ MS Office Suite

QUALIFICATIONS AND EXPERIENCE

• Any Graduate with minimum 2 years of experience in school admissions or education sales.
• Strong communication, interpersonal, and persuasion skills.
• Experience using CRM tools (Zoho or similar) is highly preferred.

KEY SKILLS / ATS KEYWORDS

Admissions Counsellor | School Admissions | Enrolment | CRM Zoho | Education Sales | Student Recruitment | Lighthouse Learning | Billabong | BHIS

OUR VALUES

• Child-Centricity – Keeping the child at the core of everything we do.
• Fairness – Committed to being objective and equitable in all our dealings.
• Transparency – Open and transparent in all our actions, policies, and ideologies.
• Innovation – Inspiring people to think out of the box without fear of failure.
• Excellence – Setting the highest benchmarks and striving for continuous improvement.

Lighthouse Learning is an equal opportunity employer. Recruitment and selection processes do not discriminate on gender, caste, creed, class, language, region, or race. Candidates meeting the required qualifications will be provided with a fair opportunity for employment.