Admission Counsellor-Edtech Sales

Company Description SHRS - SARIKA HR SOLUTIONS (SHRS Group) is a specialized provider of recruitment, staffing, and HR solutions, serving a diverse range of clients through shrs.co.in. The organization focuses on delivering high-quality, tailored services for recruitment, staffing/contract, campus hiring, and business solutions. Its team combines strong educational backgrounds, professional experience, and practical insight to meet complex hiring and placement requirements. SHRS Group emphasizes analytical thinking, planning, organization, and effective communication, along with strengths in resource identification, client needs assessment, and conflict resolution. This focus enables SHRS Group to support both organizations and professionals in building successful, long-term engagements.

Role Description The Admission Counsellor – Edtech Sales will work full time on-site in Bengaluru, guiding prospective learners through the admissions process for education and technology-driven programs. In this role, the counsellor will respond to inquiries, conduct consultations with potential learners, explain course offerings and program benefits, and support applicants in selecting suitable learning paths. Daily responsibilities include managing lead pipelines, conducting follow-up calls and meetings, providing accurate information about fees, curriculum, and admission requirements, and maintaining detailed records in CRM or internal systems. The counsellor will collaborate with sales and academic teams to achieve enrolment targets, deliver a positive customer experience, and uphold ethical and transparent admission practices.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills to engage effectively with prospective learners and stakeholders.
• Candidates should possess Customer Service skills to handle queries, resolve concerns, and ensure a supportive admission experience.
• Candidates should possess Sales skills to manage leads, conduct conversions, and meet enrolment and revenue objectives.
• Candidates should possess Education-related awareness or experience, enabling clear explanation of programs, curriculum, and learning outcomes.
• Relevant experience in edtech sales, admissions counselling, or inside sales is highly beneficial.
• Proficiency in basic computer applications and CRM tools, with the ability to maintain accurate records and reports.
• Strong organizational and time management capabilities, with the capacity to work toward targets in a fast-paced environment.
• Bachelor's degree in any discipline is preferred; equivalent practical experience in sales or counselling will be considered.
• Candidate should be fluent in English and Hindi.