Job Description
Key Responsibilities:
- Mentor prospective learners, offering career guidance and insights into upGrad's programs.
- Achieve weekly enrollment, revenue, and collection targets.
- Demonstrate the effectiveness of upGrad's online/blended learning model.
- Manage the complete sales cycle: from initial contact to post-sales relationship management.
- Maintain detailed records of interactions in the CRM and provide feedback to the marketing team.
What We're Looking For:
- Exceptional English communication skills (both written and verbal).
- Proven sales performance, ideally in EdTech or high-ticket B2C sales.
- Empathy and the ability to build trust with prospective learners.
- Disciplined approach to sales processes, feedback tracking, and meeting targets.
- Basic proficiency in MS Office Suite.
Desired Qualifications:
- Bachelor's degree.
- Strong organizational and time-management skills.
- Attention to detail and problem-solving abilities.
More Info
About Company
Started in 2015, upGrad is one of Asia’s largest integrated Learning, Skilling, and Workforce Development Majors. It offers a range of online & hybrid skilling, pathway and study abroad courses, Certifications, and Bootcamps under its B2C portfolio. It also facilitates top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services.
Origin: Co-founded by Ronnie Screwvala, Mayank Kumar, and Phalgun Kompall, upGrad was born to bridge the gap between imparting skills and employability, and is committed to providing affordable, accessible and high-quality lifelong learning at scale to millions worldwide. It caters to the end-to-end learning requirements of freshers to seasoned professionals in the age group of 18-60+ years who would use constant learning to enhance their skill sets while also receiving career acceleration.
Impact: To bridge the gap between academia and the industry, upGrad has built an immersive and 360-degree integrated learning solution that rests upon strong pillars like Content, Technology and Deep Personalisation, further accelerating stronger career outcomes for learners. It enjoys a wide brand’s credibility and recall within India Inc. and globally, and continues to command strong course completion rates as high as 80%+ and higher Repeat and Referral rates annually. The skilling major has achieved two consecutive years of remarkable growth, closing FY23 and FY24 with over 55,000 successful career transitions, further establishing the credibility and mettle of the online higher education segment in India and globally.