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Job Description

Key Responsibilities:

1. Administration and Operations:

Develop and implement efficient administrative systems and procedures.

Manage budgets, accounts, and financial planning for the fort's operations.

Prepare and present regular reports on operational performance to the Director.

2. People Management:

Supervise and coordinate the activities of all staff, including guides, maintenance

teams, and security personnel.

Conduct regular training sessions to enhance staff skills and knowledge, with a focus

on heritage and hospitality.

Address employee concerns and foster a positive and productive work culture.

3. Facilities Management:

Ensure the fort's facilities, including visitor amenities and security systems, are well-

maintained and operational.

Coordinate with vendors and contractors for repairs, upgrades, and other services.

Implement sustainable practices in resource usage and waste management.

4. Historic Site Management:

Oversee the preservation and conservation of the fort's structures and artifacts in

collaboration with heritage experts.

Ensure compliance with regulations and policies related to heritage site management.

Develop and execute plans for enhancing visitor experiences while maintaining the

integrity of the historic site.

5. Visitor Experience and Public Engagement:

Monitor and improve visitor services, including ticketing, tours, and on-site events.

Liaise with tour operators, cultural organizations, and other stakeholders to promote

the fort as a heritage destination.

Address visitor feedback and ensure high levels of satisfaction.

6. Risk and Safety Management:

Identify potential risks and implement measures to ensure the safety of visitors, staff,

and the fort's assets.

Develop emergency preparedness plans and conduct regular drills.

7. Additional Responsibilities:

Collaborate with marketing teams to promote the fort through digital and offline

channels.

Assist in organizing cultural events, workshops, and exhibitions.

Support fundraising and sponsorship initiatives to enhance the fort's offerings.

Qualifications and Skills:

Educational Qualifications:

Master's degree in Management, Heritage Studies, Tourism Management,

Architecture or a related field.

Professional Experience:

Minimum 6-8 years of experience in administration, preferably with at least 3-5 years

in managing heritage sites, museums, or similar facilities.

Proven track record in managing teams and facilities.

Skills and Competencies:

Strong leadership and people management skills.

Excellent organizational and multitasking abilities.

Knowledge of heritage site management practices and preservation techniques.

Familiarity with budget management and financial reporting.

Proficiency in using office software and management tools.

Strong communication and interpersonal skills.

Problem-solving aptitude and ability to make decisions under pressure.

Fluency in English and Hindi; knowledge of Rajasthani is an advantage.

Preferred Qualifications:

Certifications or training in heritage conservation, facilities management, or tourism

development.

Experience with technology-enabled solutions for administration and visitor

management.

More Info

Job Type:
Industry:
Employment Type:

Key Skills

management tools

office software

preservation techniques

heritage site management practices

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