Role Overview
The Manager – Administration will oversee workplace and facility operations to ensure a safe, efficient, compliant, and employee-friendly office environment. The role will be responsible for office administration, facilities management, vendor governance, workplace services, security, maintenance, compliance, and employee support functions.
Key Responsibilities
Workplace & Facilities Management
- Manage day-to-day administration of office facilities, including workstations, cabins, meeting rooms, and common areas.
- Ensure optimal space utilization and workplace readiness.
Employee Support & Workplace Experience
- Coordinate onboarding and exit processes, including workspace setup and clearance activities.
- Partner with HR to enhance employee experience and support engagement initiatives.
Events & Employee Engagement
- Plan and execute townhalls, leadership meetings, employee engagement programs, and corporate events.
Vendor & Contract Staff Management
- Manage outsourced staff and facility vendors, ensuring service quality, productivity, and SLA compliance.
- Oversee housekeeping, pantry, security, pest control, and other soft services.
Cafeteria Operations
- Manage canteen operations, hygiene standards, vendor performance, and employee feedback mechanisms.
Compliance & Regulatory Management
- Ensure adherence to statutory, administrative, and organizational compliance requirements.
- Coordinate with local authorities and regulatory bodies for approvals, inspections, and audits.
Budgeting, Billing & MIS
- Manage vendor billing, budget tracking, invoice verification, and administrative cost control.
- Prepare MIS reports, dashboards, and management reviews.
Safety, Security & Maintenance
- Oversee fire safety systems, emergency preparedness, mock drills, and statutory compliance.
- Manage physical security, access control, CCTV monitoring, and visitor management.
- Monitor preventive maintenance schedules and ensure timely resolution of facility-related issues.
Inventory & Asset Management
- Maintain office assets, consumables, and inventory.
- Conduct periodic audits and ensure optimal stock availability.
Qualifications & Experience
- Graduate/Postgraduate in Administration, Facilities Management, Hospitality, Operations, Business Administration, or a related field.
- 10+ years of experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or Office Management.
- Strong experience in facility operations, vendor management, office administration, and employee support services.
- Exposure to security, maintenance, compliance, and contract staff management preferred.
- Experience managing corporate office environments and multiple vendors will be an advantage.
