Job SummaryWe are looking for a Sports Administrator to manage daily administrative and operational activities at our sports facility. The role involves handling registrations, fee collection, customer coordination, scheduling, and supporting coaches and management to ensure smooth day-to-day operations.
Key ResponsibilitiesAdministrative & Front Desk Operations- Handle student registrations, admissions, and enquiries (walk-ins & calls)
- Maintain student, coach, and attendance records
- Manage fee collection, receipts, and basic daily reports
- Coordinate with parents regarding batches, timings, and payments
Operations Support- Support smooth functioning of coaching sessions and Pay & Play activities
- Coordinate with coaches for schedules, substitutions, and batch updates
- Assist Facility Manager in daily operational tasks
- Ensure proper use and availability of sports equipment
Customer & Parent Coordination- Address parent and customer queries politely and professionally
- Handle basic complaints and escalate issues to management when required
- Share updates related to holidays, events, matches, and tournaments
Reporting & Records- Prepare daily/weekly reports on admissions, collections, and enquiries
- Maintain basic Excel / Google Sheets data
- Update management on operational status
Required Skills & Qualifications- Minimum 13 years of experience in admin, front desk, or operations (sports background preferred)
- Good communication skills (English & local language)
- Basic computer knowledge (Excel, WhatsApp, Google Sheets)
- Organized, responsible, and customer-friendly attitude
- Ability to work evenings and weekends (sports timings)
Preferred- Experience in sports academy, gym, school, or event management
- Knowledge of Pay & Play platforms (Playo, etc.)
- Local candidates preferred
