Admin & Operations Intern

ADMIN & OPERATIONS INTERNSHIP:

Internship Responsibilities:

Project Management Support:Assist senior management in planning and executing small to mid-sized projects. Track progress, identify risks, and suggest corrective actions to ensure timely completion.

Data Analysis and Reporting:Analyze sales, operations, or customer data to identify trends and opportunities. Prepare reports and presentations for management review.

Team Collaboration:Work closely with various departments (e.g., marketing, operations, finance) to understand inter-departmental processes and support cross-functional collaboration.

Process Improvement:Observe and assess existing operational processes, identifying areas for improvement to increase efficiency. Propose practical solutions and assist in implementing them.

Customer Service Oversight:Support customer service functions, handling escalated customer inquiries, understanding customer needs, and proposing service enhancements.

Market Research:Conduct research on market trends, competitor activities, and consumer preferences. Provide insights to aid decision-making in product development and marketing strategies.

Training & Development:Participate in training sessions and workshops to develop essential management skills and technical knowledge relevant to the business.

Financial Analysis:Assist with budgeting, forecasting, and financial reporting. Gain an understanding of key financial metrics and their impact on the business.

Team Supervision:Shadow team leads and gradually take on supervisory responsibilities for small projects or specific tasks. This may include managing schedules, assigning tasks, and ensuring accountability.

Goal Setting & Performance Tracking:Assist in setting team or project goals and track progress against key performance indicators (KPIs). Provide regular updates to supervisors and suggest actions to meet targets.

Documentation & SOPs Creation:Assist in creating and maintaining comprehensive documentation and Standard Operating Procedures (SOPs) to streamline administrative processes and ensure operational efficiency.

Communication:Communicate effectively with team members and other departments to gather necessary information, and seek guidance.

Draft professional emails, broadcasts, and messages in formal business English as required.

Manage the company/CEO's WhatsApp account for efficient communication.

Assist the CEO with shoots and offline projects on an as-needed basis.

Demonstrate fluency in both written and spoken business English.

Maintain accurate records using tools such as Google Sheets, Forms, and others.

Serve as a backup support for the CEO & other departments as needed.

Proficiently manage Google Calendar for scheduling and coordination.

Coordinate with leads and clients to ensure smooth communication.

Maintain and update follow-up records regularly.

Manage leads across multiple platforms and communicate with them via the company's WhatsApp.

Complete daily tasks during agreed primary work hours as mutually decided between the company and the intern.

Take full ownership and accountability for assigned tasks.

Be adaptable and thrive in a dynamic startup environment.

Expected to stretch as and when required.

Required to work in all departments of the company.

Able to work flexible hours and be available outside of traditional business hours if needed.

Your official work hours are 5 hours per day, 6 days per week.

Your shift can be changed as per company requirements after sending an advance notice.

Sundays are week-offs.

Your appointment can be canceled anytime if the performance degrades or in case of misbehavior with the EQ Team and clients personally or virtually, with a loss of pay.

Expected to meet deadlines for completing assigned tasks and projects. Any miss or delays will result in a half-day loss of pay post 2 warnings every month after the training period is over.

Ability to work well under pressure and prioritize tasks.

Ability to work independently and take ownership of tasks.

Job requirements can be amended from time to time.

Benefits:

- Stipend of INR 7500/- per month

- Overtime paid if worked more than 5 hours per day

- First class train ticket monthly passes reimbursed for easy & safe commute

- Letter of Recommendation (based on performance)

- Experience Certificate

Details regarding Internship:

Durationof internship: 6 Months

Work Hours per day: 5 hours (Internship can be for 7 or 9 hours as well if the candidate is interested, the stipend would be pro ratabasis)

Work Days per week: 6 days (Monday to Saturday)

Work Location: Andheri, West

Openings: 1 (work from office)

Details about our organisation, Equilibrium - Mind and Yoga:

Equilibrium - Mind and Yoga a.k.a EQ is a holistic platform where we provide wellness solutions for individuals and corporate organizations through customized yoga sessions, diet consultation and lifestyle correction.

EQ is headquartered in Mumbai (Andheri, W) and was founded in March 2020. We have grown to be an organization of 25 employees as of today.

Details about our founder, Gunjan Kamra:

Gunjan Kamra (also addressed as GUNJ by her clients), is a celebrity yoga trainer and a passionate entrepreneur. She is an advocate of yoga for sustainable physical, mental, and emotional wellbeing.

Through the power of Yoga, she helps people get fitter physically and emotionally and helps them live a harmonious, peaceful, and healthy life.

Clientele at Glance:

We have trained 10,000+ individuals, 80+ celebrities and influencers, and worked with 100+ corporate organizations till now.

Our esteemed clientele includes Ekta Kapoor, Sanya Malhotra, Mrunal Thakur, Kusha Kapila, Priya Mani, Nicole from Team Naach, Chef Saransh Goila, Rahul Subramanian, and many more.

Our corporate partnerships include Citibank, Adobe, Reliance Group, Indigo Airlines, Spicejet Airlines, Veeam Software, Abbott, Global Insurance Brokers, ICICI Bank, Medimanage, etc.

Please find below the links to know more about us:

Instagram (Gunjan Kamra):https://www.instagram.com/kamragunjan

Instagram (Equilibrium):https://www.instagram.com/eqmindandyoga

LinkedIn (Gunjan Kamra):https://www.linkedin.com/in/kamragunjan

LinkedIn (Equilibrium):https://www.linkedin.com/company/eqmindandyoga/