Role Overview
The
Admin Manager will be responsible for overseeing
end-to-end administrative operations in a
Domestic BPO / corporate environment , ensuring seamless workplace management for a workforce of
300+ employees . The role requires strong vendor management, infrastructure handling, compliance oversight, and cross-functional coordination to support business continuity and employee experience.
Key Responsibilities
Administrative Operations
- Manage day-to-day administrative functions including office operations, housekeeping, security, transport, and cafeteria.
- Ensure smooth functioning of office infrastructure, utilities, and facilities.
- Oversee space planning, seating arrangements, and asset management.
Vendor Facility Management
- Manage and negotiate with vendors and service providers for admin-related services.
- Ensure service level agreements (SLAs) are met and cost efficiency is maintained.
- Handle vendor billing, contracts, renewals, and audits.
Workplace Employee Support
- Ensure a safe, secure, and compliant workplace environment for 300+ employees .
- Address employee admin-related queries and concerns.
- Support HR and Operations teams in employee onboarding, exits, and engagement activities.
Compliance Safety
- Ensure compliance with statutory, safety, and corporate governance requirements .
- Maintain fire safety, emergency preparedness, and statutory documentation.
- Coordinate internal and external audits related to administration and facilities.
Reporting Budgeting
- Prepare and manage admin budgets , cost tracking, and expense control.
- Generate daily, weekly, and monthly MIS and admin reports .
- Identify cost-saving initiatives without compromising service quality.
Required Qualifications Skills
Education
Experience
- 6 - 7 years of core administration experience in a Domestic BPO / corporate environment
- Proven experience managing administrative operations for 300+ employees
- Strong exposure to corporate office administration and vendor handling
Skills
- Strong vendor management and negotiation skills
- Excellent coordination and stakeholder management abilities
- Good knowledge of facility management, safety, and compliance norms
- Proficiency in MS Excel, Word, and reporting tools
- Ability to manage pressure, multitask, and handle escalations
Key Competencies
- Operational excellence
- Cost and budget management
- Attention to detail
- Problem-solving and decision-making
- People and stakeholder management
This job is provided by Shine.com
