Role: Admin Executive - Facility
Experience: 2 – 5 Years
Mandatory Language Requirement: English, Hindi and Kanada
At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUT
NETSCOUT has been helping the world's largest organizations solve their most complex digital challenges for more than 40 years.
NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world's essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.
Job Summary:
We are seeking professional and customer-centric Admin Executive - Facilities to provide exceptional experience for NetScout employees, clients, visitors, and staff.
The candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic.
This position reports to Director – Facilities based out of US office.
Roles and Responsibilities:
Site Leader support:
- Support site leader in various initiatives, studies of different aspects of data and provide reports.
- Organize events / programs directed by Site Leader during any senior leadership visits.
- Performing any other task job given by the management occasionally or daily basis.
- Support in quarterly all hands and engagement celebrations
Human Resources:
- Coordinate with Talent Acquisition team for having Face to Face interviews
- Coordinate for access badges, ID card, welcome kits, and first-day arrangements and new joiners and existing employees
- Assist in welcoming and onboarding new employees.
- Assist HR with reports on tracking of employees attendance and absences
- HR Visitor management and help in booking of air / train tickets and hotel reservations
- Assist HR in organizing sessions and programs
- Support HR for employee engagement initiatives like birthdays, giftings, birthday and anniversary mailers, supporting to gather feedback on various programs and initaitives etc.
Finance Team:
- Assist with the preparation and filing of financial documents, including invoices, receipts, purchase orders, and financial statements and periodic audits.
- Ensure all documents are properly stored and accessible for auditing purposes.
- Maintain accurate and organized records of financial transactions, client interactions, and meetings.
- Coordinate with vendors, clients, and internal teams for the timely payment of bills, invoices, or reimbursements.
- Handling of forex for people who travel
Facility Management
- Greeting and welcoming guests/clients and providing them with a positive first impression of the organization and providing them place.
- This role involves overseeing front office operations supporting the facility manager.
- Support facility teams to ensure that the reception area is clean and always organized
- Coordinate with other departments to ensure smooth operations
- Assist with administrative tasks, such as data entry, filing, and photocopying
- Handling courier order dispatches, entry of inward mails & disbursing to concerned department individual.
- Monitor and order office supplies, including stationery and pantry essentials.
- Cafeteria management – coordinating with food vendor, quality of food etc.
- Update the NetScout websites with the facilities update and all the events
- Handle general office correspondence, including emails, phone calls, and postal services related to facility matters.
- Vendor management, negotiation with vendors for office supplies, events etc.
- Coordinate with the facility team to arrange visitor seating and ensure facilities are ready for meetings and events.
- Provide support during corporate events, including managing logistics and guest registrations
- Be prepared to support the facility team in emergency situations (e.g., evacuations, fire drills, power failures) by ensuring smooth coordination.
Key Skills and Qualifications:
- Bachelor's degree or equivalent (preferred).
- Prior experience as a Front Office Executive or Receptionist is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
- Excellent verbal and written communication skills.
- Proficiency in English, Hindi and Kanada is a must
- Strong organizational and multitasking abilities.
- Must be comfortable handling a fast-paced and dynamic work environment.
- Professional dress code is mandatory.
Working at NETSCOUT
At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs.
