Ad Operations & Solutions Consultant

AD OPERATIONS & SOLUTIONS SPECIALIST

HYDERABAD

Are you passionate about Ad Operations, campaign quality, data analytics, and solving complex operational challenges

At MediaMint, we're looking for an Ad Operations & Solutions Specialist to join our team in Hyderabad and play a key role in ensuring campaign accuracy, operational excellence, quality, and continuous improvement.

ABOUT MEDIAMINT

MediaMint is an AI-powered Revenue Operations services company focused on accelerating innovation and revenue growth for platforms and publishers worldwide.

We combine technology, automation, AI, and deep industry expertise to help businesses improve operational efficiency, scalability, customer experience, and data-driven decision-making.

We work with leading organizations across:

• AdTech

• Consumer

• CTV

• Publishing

• Retail

As an Ad Operations & Solutions Specialist, you will be responsible for performing quality assurance on campaign tickets received through JIRA, identifying and resolving campaign setup issues, conducting root cause analysis, and partnering with Account Managers and internal teams to ensure campaigns are implemented accurately.

You will work closely with operational and client-facing teams, using data and automation to identify trends, improve quality, and drive process excellence.

KEY RESPONSIBILITIES

Quality Assurance & Operations

• Review and QA campaign tickets based on priority and SLA requirements.

• Perform QA on campaigns trafficked through Mission Control and Google Ad Manager.

• Identify campaign setup errors and provide clear solutions and corrective guidance.

• Escalate issues to Account Managers through JIRA and maintain clear documentation.

• Conduct Root Cause Analysis (RCA) for recurring and critical errors.

• Drive corrective and preventive actions to improve campaign quality.

• Monitor quality performance and ensure adherence to established standards.

• Prepare and share periodic error reports and quality updates.

• Establish and promote Ad Operations best practices across the team.

• Track and communicate EOD escalations and political ticket status.

Data Analytics & Reporting

• Analyse operational and quality data to identify trends, risks, and improvement opportunities.

• Prepare daily, weekly, monthly, and quarterly performance reports.

• Build and maintain dashboards tracking quality, productivity, SLA, TAT, utilisation, and other operational KPIs.

• Develop scorecards and performance reports for leadership and stakeholders.

• Translate operational data into actionable business insights.

• Leverage automation and data-driven insights to improve operational efficiency.

Client & Stakeholder Management

• Communicate with clients and stakeholders regarding quality performance and operational updates.

• Support strategic client communications and business discussions.

• Participate in client reviews, governance meetings, and performance discussions.

• Partner with management to develop and execute action plans focused on quality and operational improvement.

• Present insights, trends, and recommendations clearly to leadership and clients.

MUST-HAVES

• Strong experience in Ad Operations, campaign management, and digital advertising workflows.

• Hands-on knowledge of Google Ad Manager (GAM), Mission Control, JIRA, Operative, or similar Ad Operations platforms.

• Strong understanding of campaign QA and digital advertising processes.

• Good understanding of SLA, TAT, utilisation, productivity, and quality metrics.

• Advanced proficiency in Microsoft Excel and Google Sheets.

• Strong data analysis, reporting, dashboarding, and presentation skills.

• Experience with Google Apps Script or process automation.

• Strong Root Cause Analysis and problem-solving capabilities.

• Excellent written and verbal communication skills.

• Strong client-facing and stakeholder management experience.

• Ability to manage multiple priorities and deliver accurately within tight deadlines.

• Strong attention to detail with a continuous improvement mindset.

GOOD TO HAVE

• Experience creating automated operational reports and dashboards.

• Experience working with large-scale digital advertising campaigns.

• Knowledge of programmatic advertising and the broader AdTech ecosystem.

• Experience creating executive business review decks and presenting insights to leadership.

• Exposure to additional Ad Operations, reporting, or workflow management platforms.

WHY MEDIAMINT

At MediaMint, you'll work at the intersection of AdTech, AI, automation, and Revenue Operations.

You'll have the opportunity to work with global clients, solve complex operational challenges, build scalable processes, and contribute to technology-led transformation in the digital advertising ecosystem.

If you are analytical, detail-oriented, curious, and passionate about building better Ad Operations processes, we'd love to hear from you.

Join MediaMint and be part of a team building smarter, scalable, and AI-powered Revenue Operations for the world's leading platforms and publishers.

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