Description
Job Role : Network Support/ Desktop Support Engineer
Experience : Fresher
Qualification : Any Degree
Passed Out Year : 2017 - 2024
Salary : 2.4LPA - 3.2LPA
Work Location : Chennai/ Bengaluru/ Hyderabad
Interested Candidate Call Or What's App Subha shri HR - 8122159266
This is an opportunity for freshers/entry-level candidates to join our team as a Network Support/Desktop Support Engineer. You will be responsible for providing technical support to our users, troubleshooting network and desktop issues, and ensuring smooth operation of our IT infrastructure.
Responsibilities
- Provide technical support for end-users in a timely and effective manner.
- Troubleshoot and resolve network and desktop-related issues.
- Install, configure, and maintain hardware and software for desktops and laptops.
- Assist in network setup and maintenance, including routers and switches.
- Document technical processes and user guides for future reference.
- Collaborate with team members to improve support processes and service delivery.
Skills and Qualifications
- Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP).
- Familiarity with Windows and Linux operating systems.
- Experience with desktop support tools and remote support software.
- Knowledge of hardware components and troubleshooting techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.