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- Prepare quotations for chillers, retrofit works, and related HVAC projects.
- Manage a portfolio of key accounts (consultants, main contractors, dealers, end-users) and act as the main customer representative for all matters.
- Develop and execute account plans to grow existing customers and open new accounts.
- Ensure consistent follow-up from quotations stage through to sales conversion and project award.
- Drive sales growth and overall business development to achieve assigned sales targets.
- Build and cultivate strong relationships with HVAC/chiller contractors, project dealers, distributors, and direct customers.
- Identify opportunities with existing and new customers and update them on service value-added offerings.
- Plan and execute marketing and customer engagement initiatives to support lead generation and branding.
- Understand customer and market needs to determine pricing and selling strategies, and provide market/competitive feedback.
- Manage accounts receivable within defined credit limits and timelines.
- Perform basic project design, equipment selection, and sizing in accordance with customer specifications and good HVAC practice.
- Understand chilled water systems, chiller plants, airside systems, and general HVAC/ACMV scope to bid effectively.
- Conduct site surveys, measurements, and attend pre-bid walk throughs or clarification meetings where required.
- Coordinate with internal teams (Technical Support, Operations, Management) to develop proposals, tender submissions,clarifications, and contractual documents.
- Create quotations and follow up specifically for retrofit/service job opportunities (equipment replacement, upgrades, energy improvement).
- Develop and track project plans, budgets, and schedulesprepare status reports and ensure delivery within agreed specs, timelines, and cost.
- Source, liaise, and negotiate with suppliers and vendors compile and assess quotations, prepare costing sheets and BOQs.
- Research and recommend new chiller and HVAC technologies to enhance solutions and project offerings.
- Work closely with Technical Support and Operations to provide solutions that meet customer requirements and address technical issues.
- Oversee after-sales activities to ensure high customer satisfaction, including coordination of service, rectification, and follow-up.
- Organize regular service reviews with customers and internal Ops teams on critical issues and performance.
- Resolve complaints by investigating issues with relevant stakeholders and recommending practical solutions.
- Maintain accurate documentation and track results for all sales, project, and service activities.
- Compile reports across different segments (sales pipeline, project status, customer feedback) for effective management.
- Analyze competitors actions and identify their weaknessesto sharpen sales strategies.
- Introduce innovative technological solutions and tools to enhance sales efforts and value propositions.
- Engage in continuous learning related to chillertechnologies, HVAC trends, and energy-efficient solutions.
- Perform other relevant duties as assigned by management.
.Requirements.
- Bachelor's Degree or Diploma in Mechanical Engineering,Building Services, or related discipline.
- At least 2-5 years of relevant experience inHVAC/ACMV/chiller sales or project-based retrofit work.
- Strong understanding of chilled water systems, chiller plants, HVAC designs, airside systems, and industry practices.
- Able to read, analyze, and interpret engineering and mechanical documents (drawings, specifications, instructions, and correspondence).
- Proficient in defining problems, collecting data, analyzing facts, and drawing valid conclusions.
- Good knowledge of project sales processes, including tendering, proposal preparation, and contract review.
- Strong skills in communication, interpersonal relations,negotiation, presentation, and customer-focused solutions.
- Proficient in MS Excel and PowerPoint able to adapt quickly to different platforms and multitask effectively.
- Able to work effectively under pressure, meet tight deadlines, and maintain high attention to detail.
- Adaptable, willing to learn new technologies, tools, and methods to enhance performance.
- Knowledge of Green Mark requirements and certification processes is an added advantage.
Job ID: 149259917
Skills:
ACMV, HVAC systems, Fcu, VRV, Autocad, vrf, Chilled Water Systems, Singapore construction standards authority requirements, AHU
Skills:
Microsoft Office, Reporting Tools, ACMV, HVAC systems, piping works, ventilation systems, AHUs, VRV, vrf, Chillers, FCUs
Skills:
Chilled Water System, chiller cooling tower, heat load calculations, duct system design, Autocad, duct static pressure calculations, chilled water pipe system design, ACMV systems, equipment selection, local building codes and regulations, VRV system, MV system, HVAC system design and drafting
Skills:
Autocad, chilled water ventilation, SCDF requirements, ACMV systems, vrf, HVAC systems, VRV, project planning tools, BCA regulations, Fire Protection systems, fire alarm suppression
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