ACG (Telugu)

We are seeking a proactive and results-oriented Admission Counsellor who is fluent in Telugu to manage the end-to-end student admission cycle. This role is crucial for guiding prospective students through their journey, from their initial inquiry to enrollment. You will be responsible for providing detailed information about our IT courses and payment plans, ensuring all student queries are resolved effectively to facilitate a smooth admission process and achieve set targets.

Roles and Responsibilities

• Handle student inquiries effectively and manage the end-to-end student admission cycle.
• Explain our available IT courses and payment plans, while resolving candidate doubts and queries.
• Follow up with candidates to encourage course enrollment and ensure timely payment.
• Make follow-up calls for due payments from enrolled students.
• Ensure timely updates and scheduling of upcoming batches are communicated to all relevant team members, trainers, and students.
• Achieve admission targets set by the Reporting Manager.
• Maintain an accurate MIS (Management Information System) of all students who have taken admissions or made inquiries.
• Enhance the admissions department and institute's reputation by taking ownership of new requests and tasks.
• Perform any other work allotted by the Reporting Manager as and when required.

Skills and Expertise

• Fluency in Telugu is a must.
• Strong communication and interpersonal skills.
• A proactive and results-driven approach to achieving targets.
• Excellent organizational and time-management skills.
• Ability to handle multiple tasks and maintain detailed records.
• A customer-centric mindset with a focus on effective query resolution.