Accounts Receivables Specialist(Collections)

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We're currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Read more about our mission and the story of commerce here!

Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this ).

We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway) -

Ecommerce AI startup BiteSpeed raised USD 3.5 million

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge

About The Role

This role is about protecting a treasury that's growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years.

This is one of our first hire in finance and you'll be responsible for overseeing day-to-day financial operations, accounts receivables (collections) & reconciliation. It involves working closely with the CEO, executive team, and investors to develop and execute financial strategies that drive growth and profitability.

What you'll do

• Generate and send invoices to clients for our subscriptions and services.
• Track outstanding balances and follow up with clients on payment statuses.
• Resolve billing questions and issues with clients.
• Collaborate with internal teams to address any billing discrepancies.
• Maintain accurate records of payments and update customer accounts.
• Provide reports on accounts receivables status and flag any concerns
  
  

What makes you a good fit

• You understand collections & reconciliation like the back of your hand.
• You're open to being a generalist and adapting to the uncertainty of early stage.
• 1+ years of past experience working in SaaS accounting is an added plus.
  
  

Salary and Location

Location: Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team.

Our Way Of Life

Over time we've realised that while we're super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.

It's taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it's like working at BiteSpeed.

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create. Our purpose is about why we're here and what we care about:-

• Personal Transformation
  
  

We like to think of BiteSpeed as being a gym for our careers. It's where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable No. Is it painful Sometimes. Is it fulfilling Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn't written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old who's never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don't identify with who they were, we'd call it a success and we want to help them get there.

• Wealth Creation
  
  

Somehow most companies are shy about wanting to make money. It's looked at as this thing which everyone does but no one really talks about. We're not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values.

• Winning Together
  
  

We're not here for a participation certificate. We're playing to win. The keyword here is together. Winning together is about recognising it's a team sport. We don't care about man of the match awards, either we win the trophy or we don't. There is a certain camaraderie that comes with winning together that's hard to explain, but it's deeply fulfilling and energising. The question we ask ourselves is - can we play the game like it's never been played before

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. ****We have 5 core values:-

• Go Above And Beyond
  
  

We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so

• Making Things Happen
  
  

Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. It's about high agency, about always believing there is a way to get what we want and either finding the way or making the way

• Say It Like It Is
  
  

We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation

• Progress Over Perfection
  
  

We're not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions

• Don't Take Yourself Seriously, Take Your Work Seriously
  
  

Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, being self-critical all add up to this

Perks & Benefits

Small things we've done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.
• Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).
• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.
• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.
• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.
  
  

Skills: communication skills,account rece,billing process,negotiation skills,saas,account coordination,saas accounting,collections,e-commerce,accounts receivables,customer engagement,reconciliation,financial operations