Accounts Receivables (AR) Caller

Job Opening — Accounts Receivable (AR) Caller

Department: RCM Experience: Fresher / 2–3 Years Location: Malad W, Mindspace

Education: Graduate B. Com, BBA, BA, BMS

Shift: 7:00 PM – 4:00 AM IST (Night)

Roles & Responsibilities

 Call US insurance companies to check claim status and payment details.

 Follow up on unpaid, denied, or partially paid claims.

 Analyze denials and take appropriate action for claim resolution.

 Document call outcomes and update patient accounts in the billing system.

 Escalate complex issues to supervisors when required.

 Meet daily productivity and quality targets.

 Maintain compliance with HIPAA and company policies.

Required Skills

• Good verbal and written communication skills in English

• Excellent analytical and problem-solving ability

• Attention to detail and ability to handle multiple tasks

• Basic computer proficiency — MS Office, typing speed

• Willingness to work in US shifts/night shifts.

• Ability to handle feedback constructively and continuously improve performance