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1) Ensure smooth day-to-day OTC operations with adherence to agreed SLAs, KPIs, and internal control frameworks.
2)Maintain clean, reconciled, and reviewed customer ledgers, including periodic reconciliations and resolution of aged receivables in collaboration with business stakeholders.
3) Monitor month-end close activities, reconciliations, and compliance with Accounts Receivable, collection, accounting, and tax policies.
4) Partner with OTC horizontals and executive stakeholders to resolve issues, implement accounting policies, and ensure governance discipline.
5) Deliver monthly and management-level reporting, providing actionable insights on aged debts, collections, risks to cash flow, and performance metrics.
6)Drive process standardization, centralization, automation, and digital enablement across the OTC lifecycle to improve efficiency and customer experience.
7)Support ERP/service transitions, UATs, testing, and deployment activities for entities transitioning into Shared Service center.
6) Foster strong stakeholder relationships and contribute to a high-performance, continuous improvement culture.
B.Com/ M.Com
Years of exp: 8 -10 years of exp
Job ID: 138855417