About the Company
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do!
About the Role
This role will be responsible for managing end-to-end receivables for our global accounts.
We're looking for an AR Specialist – Billing & Collections to manage end-to-end receivables for our global accounts. This role will be responsible for accurate and timely invoicing, proactive collections, dispute management, and AR reporting across multiple entities and geographies. The person should be comfortable working in a multi-entity environment and have working knowledge of IFRS and relevant compliance expectations for global books.
Responsibilities
- Own end-to-end Accounts Receivable (AR) activities for global accounts
- Manage billing: raise invoices/credit notes, validate billing triggers (PO, contract, renewal, milestone, usage, etc.), and ensure timely/accurate invoicing.
- Ensure billing aligns with contract terms, pricing, taxes (as applicable), and internal approval controls.
- Drive collections: follow up with customers, run aging cycles, and ensure on-time cash receipts while maintaining strong customer relationships.
- Monitor and manage the AR aging, prioritize high-risk accounts, and escalate overdue cases to leadership as needed.
- Handle dispute/issue resolution: coordinate with Sales, Customer Success, and Operations to resolve invoice discrepancies, credits, short-payments, and service-related disputes.
- Support cash application (matching receipts to invoices), ensure accurate allocation, and resolve unapplied/unknown receipts (working with bank portals and remittance advice).
- Perform regular AR reconciliations (sub-ledger to GL), identify variances, and support month-end close activities.
- Prepare AR reports: collections forecast, aging trends, top overdue customers, and collection effectiveness metrics.
- Ensure compliance with IFRS-aligned processes and internal policies including segregation of duties and approval workflows.
- Support internal/external audit requests by providing schedules, supporting documents, and process walkthroughs.
- Identify opportunities to improve AR processes and help implement improvements.
