Accounts Receivable Specialist

Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster's agents carry institutional knowledge into every interaction, elevating the user's experience and improving business outcomes. For more information, visit napster.com.

Description

Napster, the AI company democratizing access to expertise through embodied, multimodal agents.

Role: Accounts Receivable Specialist

Location: India (Remote)Hours: Full Time

Department: Finance & Accounting

The Role: Napster is seeking a detail-oriented Accounts Receivable Specialist to join the Finance team. You'll support the end-to-end accounts receivable process, ensuring accurate and timely invoicing, collections, and cash application. You'll be responsible for managing customer accounts, monitoring outstanding balances, and helping maintain healthy cash flow across the business.

What You'll Do:

• Generate and issue accurate invoices to customers in a timely manner, ensuring proper documentation and approvals.
• Monitor accounts receivable aging and follow up on outstanding balances to ensure timely collections.
• Apply customer payments accurately, including ACH, wire, and check transactions.
• Investigate and resolve billing discrepancies, short payments, and customer inquiries promptly.
• Maintain customer account records, including billing details, payment terms, and contact information.
• Collaborate with internal teams (Sales, Customer Success, Finance) to resolve invoicing or payment issues.
• Reconcile accounts receivable subledger to the general ledger and assist with month-end close activities.
• Utilize accounting software to manage invoicing, collections tracking, reporting, and reconciliation.

What You'll Bring:

• Associate's or Bachelor's degree in finance, accounting, a related field, or equivalent work experience.
• Minimum 5 years of experience in accounts receivable, including collections and cash application.
• Strong analytical skills and attention to detail.
• Proficiency in NetSuite.
• Proficiency in accounting software.
• Proficiency in US GAAP
• Experience with billing and collections tools or ERP systems.
• Excellent communication and interpersonal skills for interacting with customers and internal stakeholders.
• Strong organizational and time management skills to manage multiple accounts and deadlines.

Benefits:

• Paid Time Off (PTO)
• Health Benefits: Comprehensive Group Medical Insurance covering employees and their dependents, along with Group Personal Accident (GPA) coverage for employees.
• Parental Leave: Paid maternity and paternity leave in accordance with company policy along with Baby Bonus.

Our Culture:

• Impact: Play a crucial role in our growth journey.
• Culture: Join a vibrant team valuing creativity and collaboration.
• Growth: Thrive in a fast-paced, dynamic environment.
• Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
• Ready to shape our future Apply now and be part of something extraordinary!

We're looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision, we'd love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.