Accounts Receivable - General Trade Manager

Job Description: Manager – Accounts Receivable

Reports to: Head of Accounts

Experience: 6–8 years in accounts receivable

Travel requirement: 10–12 days per month

Working days: Monday to Saturday; 2nd and 4th Saturdays off

Working hours: 10:00 AM to 6:30 PM

Position Overview

The Accounts Receivable Manager is responsible for invoicing, collections, recording customer payments, and managing overdue balances. The role focuses on improving cash flow through regular follow-up, accurate accounting, and timely resolution of customer account issues.

Key Responsibilities

Accounts Receivable Operations

• Manage the end-to-end accounts receivable process, including invoicing and collections.
• Ensure customer payments are followed up, recorded accurately, and accounted for on time.
• Monitor customer accounts and ageing reports to reduce overdue receivables.
• Identify and resolve payment discrepancies.

Credit and Risk Management

• Assess the creditworthiness of new and existing customers using available financial information and credit reports.
• Establish and maintain customer credit limits and payment terms in line with company policies.
• Monitor credit risks and minimise bad debt exposure.

Collections and Credit Control

• Prepare and present Days Sales Outstanding (DSO) reports and develop plans to reduce DSO.
• Implement collection strategies to improve cash flow.
• Follow up on overdue accounts and negotiate payment of outstanding balances with customers.

Reconciliation and Reporting

• Reconcile customer ledgers periodically to ensure accurate accounting.
• Manage accounts receivable activities during month-end closing.
• Prepare ageing and collection reports for senior management.
• Ensure compliance with internal controls, financial policies, and applicable regulations.
• Identify process improvements that increase accuracy and efficiency.

Dispute Resolution

• Investigate and resolve billing discrepancies, credit note issues, and customer queries promptly.

Qualifications and Skills

• Graduate degree or equivalent qualification.
• 6–8 years of experience in accounts receivable, credit control, collections, and dispute resolution.
• Experience improving collection processes and reducing DSO.
• Strong Excel skills, including advanced formulas.
• Excellent analytical, reporting, negotiation, and team management skills.
• Flexible approach and strong problem-solving ability.