Mantras2success Consultants is seeking a detail-oriented and proactive Accounts Receivable Executive with specific experience in the insurance sector. The ideal candidate will be responsible for managing outstanding receivables, diligently following up with clients and insurance companies through phone calls and emails, and ensuring the timely collection of premiums and claim-related payments. Strong communication and client coordination skills are essential for success in this role.
Key Responsibilities
- Receivables Management: Monitor and manage accounts receivable balances specifically related to insurance premium collections and claim reimbursements.
- Collection & Follow-up: Make regular outbound calls to insurance companies, brokers, and policyholders to follow up on outstanding invoices and payments.
- Discrepancy Resolution: Resolve payment discrepancies and coordinate with internal teams to clarify billing issues efficiently.
- Record Keeping: Maintain accurate records of all communication, commitments, and payment status within the system.
- Account Reconciliation: Reconcile customer accounts and promptly update ledgers with received payments.
- Reporting & Escalation: Generate aging reports and escalate delinquent accounts as needed to ensure timely resolution.
- Compliance: Ensure strict compliance with company policies, IRDAI guidelines, and audit requirements.
- Month-End Support: Support month-end closing processes related to revenue and receivables.
- Relationship Building: Build and maintain strong relationships with clients and insurance partners to ensure prompt resolution of queries and foster goodwill.
Required Skills & Qualifications
- Education: Bachelor's degree in commerce, finance, accounting, or a related field.
- Experience: 1-3 years of experience in accounts receivable, preferably within the insurance or financial services sector.
- Collections Expertise: Proven experience in calling/following up for collections or coordination with clients/insurance partners.
- Communication: Excellent verbal and written communication skills in English (knowledge of a regional language is a plus).
- Software Proficiency: Proficient in MS Excel and accounting/ERP software (e.g., Tally, SAP, or similar).
- Analytical Skills: Strong analytical, negotiation, and time management skills.
- Work Style: Ability to work independently and as part of a team under tight deadlines.
Preferred Qualifications
- Experience working with insurance companies (life, health, or general insurance).
- Knowledge of IRDAI regulations and the insurance documentation process.
- Familiarity with CRM tools or call management systems.
