Roles & Responsibilities
Leadership & Team Management
- Lead, motivate, and develop a cross-trained, multi-skilled accounts payable team
- Conduct regular coaching sessions, performance appraisals, and development planning
- Allocate workloads efficiently and monitor progress to meet SLAs, deadlines, and KPIs
- Foster a collaborative and high-performance team culture
Operational Excellence
- Ensure timely and accurate processing of invoices, credit notes, and payment runs
- Monitor AP aging reports and ensure prompt resolution of overdue items
- Act as the escalation point for complex vendor queries and dispute resolution
- Maintain high standards of accuracy and turnaround time
Compliance & Risk Management
- Ensure compliance with statutory requirements, tax regulations (GST, VAT), and audit standards
- Implement and monitor internal controls to prevent fraud, duplicate payments, and compliance breaches
- Support internal and external audits by maintaining proper documentation and controls
Stakeholder Engagement
- Maintain effective communication with internal stakeholders such as Procurement, Finance, and Business teams
- Build and manage strong relationships with external vendors to ensure smooth operations
- Address stakeholder concerns proactively and professionally
Process Improvement & Automation
- Drive process optimization initiatives, including automation and system enhancements (OCR, RPA)
- Identify continuous improvement opportunities and implement best practices
- Support transition and change management initiatives within AP operations
Reporting & Analysis
- Prepare and present AP performance reports, dashboards, and KPI metrics to management
- Conduct trend analysis and provide insights for cash flow forecasting and vendor payment strategies
- Support data-driven decision-making through accurate reporting and analysis
