Accounts Payable Associate

Job Summary

PFI Innovation Centre India is an exciting new innovation center. We're building a future that helps people live better lives longer— and we're looking for bold thinkers and team players to help us do it. Here, you'll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.

a Purpose Driven Company – 150 Years

While the PFI Innovation Centre India brand is new to India, you'll be a part of the Prudential Financial, Inc. family. Founded in 1875 in Newark, New Jersey, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we're a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.

At PFI Innovation Centre India, you'll find a high-performance culture that's flexible, collaborative and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable — always focused on delivering for our customers. It's the standard we choose every day as we grow, perform, and win as one team.

We offer valuable leadership, mentoring and learning opportunities, paired with the flexibility and support to help you thrive.

Whether you're just starting out or ready to take your next step, we'll help you grow with purpose and do the best work of your career.

The Accounts Payable Associate plays a critical role in Prudential's Accounts Payable (AP) operations by ensuring the accurate, timely, and compliant processing of invoices, vendor payments, and related financial transactions. The Associate supports daytoday AP activities, resolves transactional issues, partners with suppliers and internal stakeholders, contributes to compliance and audit readiness, and assists in strengthening controls and process efficiency across the AP lifecycle.

Key Responsibilities

Accounts Payable Processing & Workflow Support Process invoices, payment requests, vendor adjustments, and reconciliations in compliance with established policies and SLAs.

Review documentation for accuracy, coding, approvals, and adherence to internal controls.

Support vendor maintenance tasks, including validating supplier data and addressing discrepancies impacting payment processing.

Issue Resolution & Stakeholder Support

Partner with Procurement, business requestors, and external vendors to resolve invoice blocks, exceptions, discrepancies, and payment issues.

Address inquiries related to supplier setup, expense processing, and payment status, ensuring timely, customerfocused responses.

Compliance, Audit & Controls

Ensure AP processes comply with SOX, tax, fraud prevention, and other regulatory controls.

Maintain accurate documentation and audit trails to support internal and external audit requests.

Identify control gaps or risks such as duplicate payments and escalate appropriately.

Reporting, Data Integrity & Analysis

Support AP reporting including aging, exceptions, KPIs, and financial closerelated documentation.

Analyze error trends and recurring issues to provide insights that drive operational improvements.

Partner with AP leadership on data integrity checks and reconciliation activities.

Process Improvement & Systems Support

Recommend workflow enhancements, standardization opportunities, and automation initiatives to improve AP effectiveness. Participate in system testing for upgrades, fixes, and new capabilities impacting AP processes.

Contribute to continuous improvement initiatives across the ProcuretoPay (P2P) lifecycle.

Qualifications

Education & Experience

Degree in Accounting, Finance, Business or related field preferred.

2–5 years of experience in Accounts Payable, ProcuretoPay, or financial operations.

Experience working in controlled financial environments with largescale AP operations.

Technical Knowledge

Familiarity with AP processes (invoice processing, vendor maintenance, payments, reconciliations).

Experience with S2P/P2P systems such as SAP, Oracle, Ariba, Coupa, or similar tools.

Strong Excel skills (data review, lookups, pivot tables, trend analysis).

Skills and Competencies

Analytical & Problem Solving

Strong analytical skills with ability to interpret financial data, identify anomalies, and perform rootcause analysis.

High attention to detail and commitment to accuracy in transactional review.

Communication & Collaboration

Strong written and verbal communication skills to interact with internal departments, suppliers, and AP Help Desk contacts. Ability to manage multiple requests, resolve inquiries professionally, and support crossfunctional teamwork.

Professional Attributes

Demonstrates sound judgment, initiative, and accountability.

Ability to work independently while navigating dynamic operational priorities.

Continuous improvement mindset with willingness to adapt and learn.