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Senior Analyst, Customer Support Desk (APAC/EMEA)
.Qualification - Graduate Degree (preferably in Finance / Commerce)
.Experience - Min 3+ Years of experience accounts payable domain.
.Process Knowledge - Good working knowledge in Procure to pay process
.Soft Skills - Good communication skills in verbal and written communication is a must.
.Good Analytical Skills
.Superior customer focus and listening skills are pre-requisites for this position
Purpose of Role:To manage operational deliverables and quality ticket handling for CSD (Customer Support Desk) with an objective to resolve escalations and provide guidance on end-to-end resolution for queries received through OSvC and over phone related to AP and TP.Align and contribute to overall team goals with regards to process and quality improvement initiatives.
Key Strengths:
Training skills - Should be able to stay current with process changes and provide training to the team members.
Proficiency in Excel, Word, and Power point
Eligibility: Those who are presently in the role of IC0 for a minimum period of 2 years in any one of the S2S processes are eligible to apply.
Note - All interested candidates are expected to apply via the mentioned IRCs.
Assists in accounting functions which may include general ledger, accounts payable, fixed assets, and inter-company transactions. Maintain the general ledger to include the preparation of journal entries, analysis, reconciliation and reporting. Maintain and implement general accounting systems. Conduct account reconciliation periodically, ledger close activities, and provide accurate financial data to support management in decision making. Develop and prepare financial reports including profit and loss, income and balance sheet statements. Review and analyze inter-company transactions. Ensure all journal entries comply with internal and external audit specifications. Participate in the ongoing development and maintenance of internal procedures and processes. May participate in special projects.Career Level - IC1
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas.In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization.The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software.
Job ID: 146036477
Skills:
Ms Excel, English, Spanish
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