we are looking for a Account Executive is responsible for managing client accounts, maintaining relationships, and driving business growth through sales and customer satisfaction. They act as the main point of contact between the company and its clients.
Core Responsibilities / Functions2. Account Handling3. Coordination & Communication4. Documentation & Reporting5. Payment & Financial Follow-up
- Client Relationship Management
- Build and maintain strong relationships with clients
- Act as the primary contact for client communication
- Understand client needs and provide suitable solutions
- Manage existing accounts and ensure client retention
- Upsell and cross-sell products/services
- Monitor account performance and growth
- Coordinate with internal teams (production, service, finance)
- Ensure timely delivery of products/services
- Resolve client issues and complaints
- Maintain client records and transaction details
- Prepare sales reports and forecasts
- Track KPIs like revenue, client retention, and conversions
- Follow up on invoices and payments
- Ensure timely collections from clients
- Coordinate with the accounts/finance team
