Accounts and Operations Associate

This is a high-ownership operations role at the core of a fast-growing export business.

You will work directly with the founder across accounts, export documentation, compliance, client

coordination, and operational execution. The role is ideal for someone organised, detail-oriented, and capable

of independently managing business-critical workflows. You will help us build the operational backbone of an

international pharma export company.

Key Responsibilities:

1. Accounts & Finance

• Maintain books of accounts in Zoho Books invoices, receipts, expenses, and bank reconciliation

• Coordinate with CA for GST filings, TDS returns, audits, and compliance submissions

• Track receivables and follow up professionally with domestic and international clients

• Coordinate foreign remittances and FIRC issuance with banking partners

• Maintain eBRC documentation and support RoDTEP coordination

• Prepare monthly MIS reports including P&L and cash flow snapshots

2. Export Operations & Compliance

• Prepare and maintain export documentation:

• Commercial invoices

• Packing lists

• Shipping bills

• Certificates of Origin

• COA and supporting compliance documents

• Coordinate shipments with freight forwarders and courier partners (DHL/FedEx etc.)

• Track AWBs, delivery status, and shipment exceptions

• Manage DGFT-related activities including IEC, LUT renewals, and export compliance

3. Client & Internal Coordination

• Maintain CRM hygiene in Zoho CRM

• Support quotation preparation and order confirmation workflows

• Coordinate internally with technical and dispatch teams to ensure timely execution

• Handle client communication related to order status, dispatch, and documentation

4. Founder & Administrative Support

• Coordinate international travel, conference registrations, visas, hotels, and itineraries

• Maintain contracts, NDAs, certifications, and operational documentation

• Support execution for international pharma conferences across APAC and Europe

Requirements

• 1–3 years of experience in accounts, export operations, finance coordination, or a similar role

• Working knowledge of GST, TDS, export invoicing, and basic compliance processes

• Comfortable using Zoho Books, Tally, Excel, or equivalent tools

• Strong written English and professional communication skills

• Highly organised with strong attention to detail

• Ownership mindset — ability to independently manage tasks and follow through

Benefits

• Direct exposure to international business operations

• High ownership and rapid learning from day one

• Close working relationship with the founder and leadership team

• Exposure to global pharma clients and export markets

• Strong long-term growth path into Operations or Business Management roles