Job Description
We are seeking a detail-oriented and analytical Supplier Data Management Analyst to support supplier master data operations, supplier onboarding, profile maintenance, and procurement-related issue resolution.
The role involves reviewing supplier creation requests, maintaining accurate supplier records, resolving invoice and banking-related holds, and supporting internal stakeholders and suppliers through Oracle Procurement Cloud and the Supplier Portal.
The successful candidate will demonstrate strong process discipline, analytical problem-solving skills, effective communication, and the ability to manage operational KPIs while contributing to continuous process improvement.
Key Responsibilities
1. Supplier Master Data Management: Review approved supplier addition requests and create accurate supplier records in accordance with Oracle's Global Purchasing and Finance policies.
2. Supplier Profile Maintenance: Process supplier profile change notifications and ensure updates comply with documented procedures and data quality requirements.
3. Invoice and Banking Issue Resolution: Analyze and resolve invoice exceptions relating to invalid bank details and installment holds, coordinating with relevant stakeholders when necessary.
4. Procurement System Support: Assist internal requesters with Oracle Procurement Cloud processes and support suppliers experiencing Supplier Portal issues.
5. Stakeholder Collaboration: Work closely with strategic teams, requesters, suppliers, and internal support functions to achieve end-to-end issue resolution.
6. Operational Performance Management: Maintain agreed turnaround times (TAT), quality standards, and resolution KPIs while managing multiple operational requests.
7. Process Improvement: Identify recurring operational issues, recommend improvements, and support the implementation of process efficiencies.
8. Functional Support and Knowledge Sharing: Provide first-level functional support, assist with training new analysts and end users, and act as a buddy for new hires.
Qualifications & Skills
Mandatory
Excellent written and verbal communication skills in English.
Strong attention to detail and ability to follow documented desktop procedures, work instructions, and organizational policies.
Ability to manage operational KPIs involving turnaround time, quality, and end-to-end issue resolution.
Good analytical and logical problem-solving skills.
Ability to identify operational issues and apply practical, creative solutions.
Strong organizational and multitasking capabilities.
Ability to work independently and manage priorities under pressure.
Good-to-Have
Hands-on exposure to supplier master data creation, maintenance, or supplier onboarding.
Familiarity with Oracle Procurement Cloud or similar procurement platforms.
Experience resolving invoice exceptions, banking detail issues, or payment-related holds.
Experience supporting suppliers through self-service portals.
Exposure to procurement operations, finance operations, or shared services environments.
Experience contributing to process improvement, user training, or functional support activities.
Self-Assessment Questions
Do I have strong English communication skills to interact effectively with suppliers and internal stakeholders
Am I confident following detailed procedures and maintaining accuracy while processing operational requests
Have I demonstrated the ability to meet turnaround time, quality, and resolution targets
Can I independently analyze operational issues, identify solutions, and manage competing priorities
Am I comfortable working under pressure while maintaining attention to detail and consistent service quality
IN: Hiring Range in INR from: 294,567 to 504,972 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Range and benefit information provided in this posting are specific to the stated locations only
IN: Hiring Range in INR from: 294,567 to 504,972 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
As part of Oracle's onboarding process and consistent with applicable law, India-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
More Info
Key Skills
Oracle Procurement Cloud
Supplier Profile Maintenance
Supplier Master Data Management
Invoice and Banking Issue Resolution
Operational Performance Management
About Company
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
