Job Summary:
We are seeking a detail-oriented and proactive Operations Support Analyst to join our team. This role will be based in India, providing scalable and cost-effective support across operational and process-driven activities while working closely with global teams. The ideal candidate will contribute to improving operational efficiency, ensuring accuracy in financial processes, and supporting key business initiatives.
Key Responsibilities:
- Provide operational support across finance and process-driven activities, ensuring accuracy and timely execution
- Perform intercompany reconciliations and support net settlement processes across entities
- Assist in User Acceptance Testing (UAT) for multi-book/accounting systems, ensuring smooth implementation and validation
- Identify and drive ad hoc fixes and process improvements to reduce operational bottlenecks and enhance efficiency
- Support regulatory and compliance-related deliverables, ensuring adherence to internal controls and external requirements
- Collaborate with cross-functional and global teams to ensure seamless operations and issue resolution
- Maintain proper documentation and reporting for operational activities
Required Skills & Qualifications:
- Bachelor's degree in finance, Accounting, Business, or a related field
- 2–5 years of experience in operations, finance support, or accounting processes
- Strong understanding of intercompany accounting and reconciliation processes
- Experience in UAT/testing environments, preferably in finance systems
- Good knowledge of compliance, controls, and regulatory reporting
- Proficiency in MS Excel and other Microsoft Office tools
- Strong analytical, problem-solving, and organizational skills
- Excellent communication skills with the ability to work in a global team environment
Preferred Qualifications:
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite)
- Exposure to multi-book accounting environments
- Experience in process improvement or automation initiatives
Key Competencies:
- Attention to detail and accuracy
- Proactive mindset with a focus on continuous improvement
- Ability to manage multiple priorities and meet deadlines
- Strong collaboration and stakeholder management skills
