JOB DESCRIPTION
Accounting Operations Manager - 1
Job Title - Accounting Operations Manager - Level 1
Location: Pune (India) / Remote / Hybrid
Reports to- Technical Accounting Lead
Shift: 2:30 PM IST 11:30 PM IST / 5:30 PM IST 2:30 AM IST
Experience: 10 to 12 years
Job Type: Full-time
The Accounting Operations Manager (AOM) is responsible for end-to-end client delivery, financial accuracy, team leadership, and operational excellence. The role oversees month-end close, reporting, audit and tax coordination, client communication, and process improvement while leading and developing a high-performing accounting team.
Key Responsibilities
Client Management & Communication
- Act as the primary point of contact for assigned clients, managing all communication channels.
- Prepare and lead client meetings with agendas, clear updates, and documented action items.
- Understand client businesses, priorities, and pain points by reviewing financials and business information, and proactively align deliverables with client goals.
- Customize reports, respond to ad-hoc requests, resolve complex accounting queries, and handle escalations professionally.
- Maintain strong written and verbal communication, ensuring clarity, professionalism, and timely follow-ups.
Financial Close, Reporting & Technical Oversight
- Review and oversee month-end close for all clients, ensuring accuracy, timeliness, and compliance.
- Maintain hands-on expertise in core accounting processes (AP, AR, Bank Rec, Payroll, 941, accruals, AJEs) to guide the team effectively.
- Conduct financial reviews, trend analysis, and variance investigations, providing actionable insights.
- Customize and review financial reports, forecasts, and budgets as per client requirements.
- Monitor and update forecasting tools and ensure reporting accuracy.
- Finalize and file 1099s and ensure compliance with US GAAP and applicable regulations.
Audit, Tax & Compliance Support
- Review audit and tax preparation files, including schedules and adjustment journal entries, before submission.
- Coordinate with auditors, respond to queries, and ensure smooth completion of audits.
- Monitor audit, tax, fiscal close trackers and ensure deadlines are met.
Team Leadership & Resource Management
- Plan workloads, assign tasks based on capacity and skills, and ensure timely completion of deliverables.
- Monitor task status, time tracking, efficiency, and budget adherence using Canopy.
- Provide guidance, training, and mentorship to team members; identify skill gaps and plan training and provide regular feedbacks.
- Manage escalations, leave management, and ensure backup coverage when needed.
- Foster trust-based delegation, emotional intelligence, and strong team communication.
- Support onboarding and training of new senior team members and cover for Senior Associates when required.
Operational Excellence & Process Improvement
- Standardize, develop, and improve accounting processes to enhance efficiency and quality.
- Finalize SOPs and ensure alignment with US Engagement Managers.
- Oversee client onboarding, new app implementations, and project-based work.
- Ensure team adherence to required trackers, documentation, and internal controls.
- Leverage technology and tools to streamline workflows, reporting, and communication.
Collaboration, Culture & Leadership
- Partner with TAL, US stakeholders, and cross-functional teams to ensure seamless delivery.
- Promote a positive, accountable, and collaborative work environment.
- Adapt quickly to changing priorities and remote/hybrid team dynamics.
- Lead by example, reinforcing company values of transparency, collaboration, generosity, and self-discipline.
Requirements
- We are seeking an AOM L-1 with 10 to 12 years of accounting experience to join our team.
- Minimum Bachelor's degree in accounting or related field, MBA or CA inter preferred.
- Excellent analytical and problem-solving skills.
- Proficient in Microsoft Excel and other accounting software.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- The successful candidate will have a strong background in GL accounting and experience
- working with US GAAP. AP background not required.
- Thorough understanding of nonprofit accounting principles added advantage.
- Ability to apply accounting principles and solutions to meet unique client needs and clearly articulate proposed solutions to client's problems
- Excellent presentation skills
- Business and customer centricity Customer is priority
- Ready to work in evening shift (5:30PM to 2:30AM IST) or any other shift that business requires.
- Willingness to work from office or home or in hybrid model as per the requirements
- Self-starter, work with minimum guidance, ability and willingness to go extra mile to meet business requirements
