Account Research Manager

1. Team Management and Leadership

• Lead, mentor, and coach a team of 4 Account Enrichment Specialists.
• Track team KPIs including accounts enriched, personas identified, and data accuracy.
• Conduct 1:1s, performance reviews, and career growth sessions.

2. Process Development and Optimization

• Design and implement standardized research and enrichment processes.
• Define and monitor SLAs for account delivery.
• Collaborate with RevOps and Sales to fine-tune account targeting criteria.

3. Data Quality Assurance

• Ensure all data entered into CRM meets high quality and accuracy standards.
• Perform regular spot checks and audits for data hygiene.

4. Cross-Functional Collaboration

• Partner with SDR managers, SDRs, and Marketing to align on research goals.
• Share enriched account reports and outreach-ready data with stakeholders.

5. Strategic Initiatives

• Recommend and implement tools and platforms to scale account enrichment.
• Introduce new research techniques and partnerships to enhance productivity.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in data enrichment, sales or market research roles.
• 2+ years of people management experience, ideally in SaaS/B2B.
• Strong knowledge of CRM systems like Salesforce or HubSpot.
• Proficient with LinkedIn Sales Navigator, ZoomInfo, Apollo.io, etc.
• Strong leadership, project management, and analytical skills.
• High attention to detail and ability to work under pressure.

Preferred Skills

• Experience with ABM platforms (6Sense, Demandbase).
• Exposure to supporting SDR or ABM programs.
• Familiar with sales enablement or automation tools.
• Proven success in driving process improvements and outcomes.