Account Receivable Specialist

Accounts Receivable Specialist

The Accounts Receivable Specialist will be responsible for managing the end-to-end Billing process, account reconciliation, reporting, and customer account management. This role plays a critical part in ensuring timely Billing and Revenue recognition, maintaining accurate financial records, supporting month-end accruals during close , and building strong customer relationships.

The ideal candidate will be proactive, detail-oriented, and analytical, with a strong understanding of AR processes, excellent problem-solving abilities, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities

Billing & Invoicing

• Create and issue accurate customer invoices based on timekeeping/payroll data, contracts, AP invoices, and applicable expenses.
• Process retroactive invoices and ensure timely billing adjustments - Retro (Incremental Invoicing).
• Validate invoice accuracy by verifying pricing, quantities, payment terms, and supporting information provided by the Operations team.
• Coordinate with Operations, Finance, Sales, Contract Management, and other relevant teams to obtain billing information.
• Respond to and resolve customer billing inquiries, disputes, and payment-related issues in a timely and professional manner.
• Manage the designated AR mailbox and ensure timely follow-up and resolution of customer communications.
• Work closely with cross-functional teams during month-end close to ensure revenue is accurately recorded and finalized on time.
• Revenue Accruals for the assigned customer portfolio.
  
  

Pricing Management

• Validate customer pricing and ensure billing is aligned with approved contractual terms.
• Create, maintain, and update customer and contract pricing profiles in the relevant systems.
• Coordinate pricing changes and updates with Contract Management, Finance, Sales, and Operations teams.
• Ensure pricing information is accurate, current, and properly reflected in customer billing.
  
  

Account Reconciliation & Reporting

• Reconcile customer accounts by applying payments, issuing credits, and making appropriate balance adjustments.
• Maintain accurate and up-to-date records of customer transactions, communications, and account statuses.
• Prepare and analyze AR reports, including aging reports, cash receipt reports, cash application status, and collection forecasts.
• Monitor outstanding balances and support collection activities to improve cash flow and reduce overdue receivables.
• Support month-end and year-end closing activities by reconciling AR sub-ledgers and general ledger balances and preparing required accruals.
• Ensure all AR records and supporting documentation are complete, accurate, and up to date.
  
  

Must have skills

• Billing & Invoicing
• Pricing Management