Job Summary:
The Client Services Planner will be responsible for managing, executing all the orders in broadcasting platforms and transmitting to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently.
Job Description:
Key Responsibilities:
- Client Service Planning :
- The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules
- The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies
- Responsibilities include, but are not limited to:
- Accurately input and transmit sales orders to client television stations
- Process and maintain revisions to sales orders
- Inform agency media buyers of program changes and outstanding pre-empts
- Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status
- Process weekly Pre-Log/Post-Log requests from agencies
- Approve Agency Accepted manual Makegoods and transmit to the station
- Transmit Rep Pending Makegoods to Agency
- Pull posts and negotiate Under-Delivery (UD) weight
- Collaborate with stations to build and negotiate Makegoods offers
- Money tracking for Cash in Advance orders
- Analyze TV ratings data (Nielsen and comScore)
- Update Darwin to ensure programs are accurate
Requirements :
- 4 years + experience in a TV Linear/Broadcasting
- Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma
- Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required
- Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion.
- Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management.
- Maintains a proactive approach to staying on top of everything within the process to support evolving client needs.
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required .
- Experience in an analytical, results-oriented environment with external customer interaction.
Additional Information
- Works as a member of the team and cross-functional teams
- Ability to lead/own internal vendor meetings and communication.
- Have an aptitude for basic mathematical concepts
- Possess excellent verbal and written communication skills
- Ability to prioritize tasks and meet all deadlines while producing quality.
- Ability to aggregate and communicate data to support recommendations
- Ability to follow through on assigned tasks with minimal supervision
- Passion and curiosity for media, brands digital activation
- Flexible to work across different time zones/shifts (including night shift)
