SE10, a global PR agency for industrial companies, is seeking an account manager for its Singapore office. The account manager will lead the day-to-day activities of some of the agency's top accounts, including developing and executing strategies, campaigns and programs for clients. The account manager will act as a principal client contact.
Are you a detail-oriented team player that's always thinking one step ahead Are you inquisitive with a natural instinct for storytelling Do you know how to create compelling narratives, find the right angle for your pitch, and coordinate campaigns across Paid, Earned, Shared and Owned channels And, most importantly, can you lead accounts, balance client and agency priorities and demonstrate the value of results If so, you are our ideal candidate!
Responsibilities
- Lead accounts by being strategic and outstanding at managing projects
- Manage day-to-day execution of multiple client programs, working with a global team
- Interview client stakeholders and draft content for web, PR, social media and more
- Drive campaign assets through client review and approval processes
- Support all elements of planning, execution and wrap-up of programs or campaigns in conjunction with colleagues across SE10's three offices
- Prepare program/campaign planning documents including client agendas, meeting minutes, training manuals, production schedules, editorial calendars, distribution lists, etc.
- Monitor and gain understanding of clients industry and competition through publications, news articles and other research
- Act as a liaison in a professional and positive manner between SE10, the client and outside vendors (photographers, videographers etc.) and other internal and external audiences (client employees, media groups, interest groups etc)
- Assist with new program concepts, RFP responses, client presentations and more
- Assist with new business development
- Proactively pursue opportunities for enhanced involvement and contributions to the account, team and agency.
Requirements
- Ideally 5-8 years working experience, preferably in a PR agency environment or in a communication capacity at a corporation or other organization
- The curiosity to anticipate customers and the agency's needs and create effective solutions
- Team and account management experience
- Self-motivated team player who is inquisitive
- Strong writer who values accuracy, style guides and can create the first draft of news stories, press releases, factsheets, media alerts, briefing books, Q&As, etc.
- Ability to handle multiple assignments while maintaining keen attention to detail
- Experience pitching the media
- Knowledge of software platforms such as Constant Contact, Muck Rack, Semrush or media distribution systems such as PRNewswire or Businesswire
- Ability to meet deadlines and goals through a focused and strategic approach
- Comfortable leading client status calls and drafting meeting minutes
- Confident networker with a drive to help the company grow by developing and maintaining relationships
- Solid digital and social media marketing experience
- Understanding of data analytics and an ability to report on client KPIs and campaign success
Bonus Requirements
Additional capabilities or experience not required, but which would be viewed favourably, include:
- Working knowledge of video creation, production and editing
- Working knowledge of event and magazine production
