Account Manager

Company Description Shree Hari Infra Projects Pvt. Ltd., established in 2007, specializes in creating high-quality water infrastructure. The company designs and builds Water Treatment Plants (WTPs), Clear Water Reservoirs (CWRs), Elevated Water Tanks (EWTs), and water distribution networks. Its projects have helped provide safe drinking water to more than 800 villages, contributing significantly to community development. Shree Hari Infra Projects Pvt. Ltd. focuses on engineering excellence, reliability, and long-term sustainability in every project, offering team members the opportunity to work on impactful, large-scale infrastructure initiatives.
Role Description The Account Manager is a full-time, on-site role based in Lucknow, responsible for managing client relationships and ensuring satisfaction throughout project lifecycles. Day-to-day tasks include serving as the primary point of contact for clients, coordinating with internal engineering, project management, and operations teams, and tracking project milestones against contractual obligations. The Account Manager will prepare proposals, quotations, progress reports, and billing documents, while monitoring payment schedules and resolving account-related issues. The role also involves identifying opportunities for account growth, supporting tenders and bids, and maintaining accurate records in CRM or related systems. The Account Manager is expected to uphold professional communication standards and represent the company's values in all client interactions.
Qualifications

• Strong client relationship management, stakeholder coordination, and customer service skills.
• Ability to manage accounts, monitor project progress, and handle invoicing, collections, and basic financial tracking.
• Competence in documentation, reporting, and use of CRM or project management tools; proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills; strong negotiation and problem-solving capabilities.
• Prior experience in infrastructure, construction, utilities, or water projects is an advantage.
• Bachelor's degree in Business, Commerce, Engineering, or a related field preferred.
• Capacity to work on-site in Lucknow, travel to project locations if required, and collaborate effectively with cross-functional teams.
• High level of integrity, attention to detail, and ability to work independently under deadlines.