Job Title: Account Manager – VMS/MSP
Location: Chennai, India
Experience: 6–12 years
Employment Type: Full-time
Work Timing : EST/CST time zone.
We are seeking a highly driven Account Manager to manage and grow strategic VMS/MSP accounts, System Integrators (SIs), and Implementation Partners while leading a team of recruiters and ensuring strict compliance standards. This role requires a balance of client relationship management, delivery ownership, team leadership, and compliance governance.
Key Responsibilities
- Own and manage relationships with VMS/MSP programs, Tier-1 vendors, System Integrators, and Implementation Partners
- Lead, mentor, and manage a team of recruiters, driving performance, accountability, and delivery excellence
- Review, screen, and qualify resumes before submission to ensure high-quality, relevant, and compliant candidate profiles
- Enforce and adhere to strict client compliance processes, including documentation, onboarding requirements, and submission guidelines
- Ensure all submissions meet client-specific compliance standards (work authorization validation, location constraints, rate card adherence, etc.)
- Drive revenue growth through improved fill rates, submission quality, and faster turnaround times
- Act as the primary escalation point for delivery and compliance-related issues
- Collaborate closely with recruiting teams to maintain a strong and compliant candidate pipeline
- Conduct regular business reviews (MBRs/QBRs) with clients and internal stakeholders
- Identify opportunities for account expansion, cross-selling, and increased wallet share
Required Skills & Experience
- 6-12 years of experience in staffing/account management, with strong exposure to VMS/MSP environments
- Proven experience in leading recruitment teams and driving delivery outcomes
- Deep understanding of U.S. immigration and work authorization.
- Strong knowledge of client compliance frameworks and onboarding processes in MSP/VMS environments
- Experience working with System Integrators (HCL, Infosys, TCS, Cognizant, etc.)
- Strong hands-on ability to screen, evaluate, and qualify resumes across IT and/or professional roles
- Strong hands-on working experience with VMS platforms (Beeline, Fieldglass, IQNavigator, etc.)
- Excellent communication, stakeholder management, and problem-solving skills
- Ability to manage multiple high-volume accounts in a fast-paced environment
Themesoft Inc is a global digital transformation and talent solutions partner that helps enterprises modernize technology, scale operations, and build high-performing teams through AI, cloud, and enterprise platforms. Founded in 2004 and headquartered in Coppell, Texas, Themesoft is a Woman-Owned Minority Business Enterprise (MBE) with a strong global presence across the United States, Canada, India, Sri Lanka, and Brazil.
Themesoft Inc is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
