Account Manager

ROLE MISSION STATEMENT

TheAM/SAM is apart of the Client Service team who would serve asanintermediarybetweenthe businessand its clients, with responsibility for revenue & margin assurance & appropriatehigh levelsof service to those clients.As a researcher, you will constantly provide sophisticated solutions to our clients, applying the highest standards of innovative, quantitative market research tools.

BRAND AND KANTAR STATEMENT

A leading research agency, we help clients to growgreat brandsand improve marketing efficiency byanalyzing, interpreting,and understanding the world around us. At Kantar, our services includequantitative/qualitative solutions, neuroscience, brand equity,advertising, media,and digital effectiveness.

Join us andyou'llbe part of 30,000 colleagues and 12world-leadingresearch, data,and insight brands at Kantar. At the heart of WPP, our unique consumer insight inspires clients to flourish in an extraordinary world.

KEY OUTCOMES STATEMENT

• Developing &maintainingrelationships with their identified clients, ensuring that their needs are being met and that they are receivingappropriate levelsof service, in collaboration with the HCS / GAD on those accounts

• Owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD

• Developing individual job costs,monitoringjob costs throughout a project,and ensuring profitability

• Identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from HCS / GAD

• Management of staff in his/her team, training and career development of staff, annual evaluations,identifyingtheir needs and providing coaching,and monitoring of the progress of staff under their management

• Leading the national special projects for cascade across the entire office.

• Designingand executinghigh-qualityresearch usingtheright tools and techniques to address client needs.

• Makingpresentations to senior / top management of reputed companiesto come out with strategic analysisandrecommendationsand so, beingconversant with the happenings in the economy, in general,andwith respect to the sectors mentioned above.

• Ensuring solutions tothequeries andmanagingclient and internal stakeholdersexpectations to ensure adequate work-life balance for the team

CAPABILITIES STATEMENT

• At least 4 - 8yearsofexperience in Client Service,preferred degree-MBA

• Proven knowledge of market research: consumerresearch/brandresearch& retail research,specifically product testing, U&A, and pricing projects, especially in FMCG/ Consumer durables

• Experience in quantitative research techniques & tools like questionnaire / research design / preparing a research execution plan etc.

• Proven skills in team management and leadership

• Background and experience in P&L management

• Demonstratedability to build strong client relationships

• Stronganalytical,presentation,and interpersonal communication skills

REWARDS STATEMENT

At Kantar,we have an integrated way of rewarding our people basedona simple, clear,and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

APPLICATION STATEMENT

We go beyond the obvious, using intelligence, passion,and creativity to inspire new thinking and shape the world we live in. We go beyond the obvious, using intelligence, passion,and creativity to inspire new thinking and shape the world we live in.Applyfor a careerthat'sout of the ordinary and joinus.