Account Manager Job in Canada

Company Description

Stepsmith Immigration Services Pvt Ltd is a leading immigration consultancy offering tailored visa and immigration services to individuals, families, and businesses seeking to work, study, or settle internationally, with a primary focus on Canada and other global destinations such as Australia, New Zealand, the US, and Europe. Based in Delhi-NCR, Stepsmith has established a reputation for providing client-centered support, from visa processing and passport assistance to international travel services. We are committed to creating memorable experiences while fostering strong relationships with our clients. Our mission is to optimize immigration and travel opportunities, making the journey seamless and successful.

Role Description

We are seeking an Account Manager for a full-time on-site role based in Toronto, Canada The responsibilities of the Account Manager include managing client accounts, building and maintaining strong client relationships, developing customized solutions, and ensuring exceptional customer service. The role also entails coordinating with the internal teams to meet client requirements, preparing reports, and identifying opportunities for business growth while ensuring compliance with immigration processes.

Qualifications

• Strong client relationship management, account management, and customer service skills
• Effective communication, negotiation, and interpersonal skills
• Organizational skills, attention to detail, and strong problem-solving abilities
• Basic knowledge of immigration and visa processes is an added advantage
• Proficiency in common office software applications and reporting tools
• Bachelor's degree in Business Administration, Marketing, or related field
• Prior experience in account management or a customer-facing role preferred