Account Manager – Govt Sales

Job Description -

The Account Manager – Govt Sales will identify new opportunities focusing on central PSUs and

large ministries. The role includes bringing new business in the assigned territory and manage

ongoing contract renewals, driving cross-sell opportunities, and ensuring revenue expansion

across OneXtel's CPaaS offerings.

Role and Responsibilities:

• Managing end-to-end sales (including hunting to farming).

• Identify upselling opportunities and new business targets.

• Manage existing government accounts, including large ministries and central PSUs

(Railways, Banks, Insurance, Power, Oil).

• Drive ongoing contract renewals and identify cross-sell opportunities across SMS,

WhatsApp Business API, and Cloud Voice solutions.

• Maintain strong relationships with key stakeholders, including senior officials and

decision-makers.

• Understand client needs and present customized solutions that address their business

challenges and objectives.

• Provide post-order execution support to ensure timely delivery, resolution of issues, and

high customer satisfaction.

• Collaborate with presales, delivery, and technical teams to coordinate demos, POCs, and

service implementations.

• Track weekly sales revenue growth, pipeline, and account performance metrics, reporting

to senior management.

• Identify upsell and expansion opportunities within assigned accounts to maximize

revenue contribution.

Required Qualifications & Skills:

• 3+ years of experience in Enterprise / Govt / IT Sales, preferably with exposure to

government accounts.

• Strong stakeholder management skills, with the ability to influence and maintain senior-

level relationships.

Understanding of post-order execution, service delivery processes, and issue resolution.

• Proven track record in revenue expansion across multiple CPaaS channels (SMS →

WhatsApp → Cloud Voice).

• Excellent communication, negotiation, and presentation skills.

• Ability to work in a target-driven, collaborative, and dynamic environment.

Preferred Qualifications:

• Exposure to CPaaS / Telecom / IT / SaaS solutions.

• Prior experience handling government ministries, PSUs, or enterprise accounts.

• Bachelor's degree in business, Marketing, or related field; MBA preferred.

Job Description