Job Description – Account Manager, Engineering Services
Location: Chennai | Experience: 8–15 years | Reporting to: Business Unit Head
Role Overview
Responsible for managing and growing strategic customer accounts for Engineering Services / ER&D, driving revenue growth, customer relationships, and new project opportunities.
Key Responsibilities
- Manage key customer relationships across Engineering, R&D, Product Development, Manufacturing, and Procurement.
- Identify new opportunities through account mining, cross-selling, and up-selling.
- Develop opportunities for System Engineering, Product Development, Manufacturing Engineering, Software Solutions, Recruitment/Staffing.
- Understand customer engineering requirements and position appropriate technical solutions.
- Lead RFIs/RFPs, proposals, SOWs, commercial negotiations, and closures.
- Build and maintain a healthy sales pipeline and achieve revenue/margin targets.
- Coordinate with engineering and delivery teams for successful project execution.
- Maintain account plans, forecasts, CRM data, and customer engagement plans.
Required Skills
- Strong B2B sales and strategic account management experience.
- Understanding of product engineering / engineering services.
- Excellent customer relationship, communication, presentation, and negotiation skills.
· Ability to engage with System Engineering, Product Development, Manufacturing Engineering, Software Solutions, Recruitment/Staffing.
- Experience in Automotive, Off-Highway, Industrial Equipment, Heavy Engineering, or similar sectors preferred.
Qualification
· Bachelor's/Master's degree in mechanical / production / industrial engineering preferred; MBA in Sales/Marketing is an advantage.
· Must have experience with Industrial and Heavy Machinery segment(Earth moving equipment, Mining, off highway vehicles)
· Must have experience working with OEM.
Preference
· Tamil Speaking skill will have added advantage