Account Manager

Company Description

EasyComp streamlines sales commission processes for CROs and CFOs, offering accurate and audit-ready solutions. With our platform, businesses can provide clear, step-by-step payout explanations for sales representatives, reducing disputes and saving time for RevOps. EasyComp helps maximize return on investment through real-time tracking of incentive performance. Our tools empower sales teams, enhance motivation, and enable leadership to make data-driven decisions for optimal results.

Role Description

This is a full-time remote role for an Account Manager. The Account Manager will be responsible for managing and nurturing client relationships, understanding client needs, and providing tailored solutions. Day-to-day tasks include proactive engagement with clients, identifying opportunities for upselling or cross-selling, and ensuring customer satisfaction. The role also involves closely collaborating with internal teams to address client concerns and ensuring successful, ongoing service delivery.

Qualifications

• Strong communication and interpersonal skills, with the ability to manage relationships and interact effectively with clients
• Proficiency in problem-solving, conflict resolution, and proactive client support
• Experience in managing client accounts and identifying upselling or cross-selling opportunities
• Understanding of sales processes, data interpretation, and leveraging analytics to provide insights
• Familiarity with CRM tools and software; technical aptitude to learn new systems quickly
• Ability to work independently, as well as collaborate with internal teams in a remote environment
• Bachelor's degree in Business, Marketing, or a related field (preferred but not required)
• Prior experience in SaaS or B2B account management roles is a plus
• Expertise with tools like Excel and/or Power Point.
• Previous experience in commissions setup and management preferred
• Fluent English and ability to work with US-based companies