Account Manager - Digital Marketing

Job Overview:

Account Manager will be responsible for overseeing and managing digital marketing projects for e-commerce and other category clients, ensuring seamless execution, timely delivery, and cross-functional collaboration. The role demands a strong understanding of project workflows, client communication, and digital marketing operations to optimize project efficiency and client satisfaction.

Key Responsibilities:

• Develop and manage project plans, timelines, and deliverables.
• Ensure timely, high-quality execution of all digital marketing projects.
• Serve as the primary point of communication between cross-functional teams.
• Coordinate with performance, content, design, development, and client servicing teams.
• Prioritize tasks, resolve execution bottlenecks, and manage resources efficiently.
• Conduct regular client meetings, updates, and reports to ensure alignment.
• Oversee smooth execution of paid media, SEO, content, and social media initiatives.
• Align marketing activities with client KPIs, industry benchmarks, and trends.
• Analyze campaign performance with the performance team and suggest improvements.
• Support seamless execution of product launches, promotions, and ad campaigns.
• Streamline processes, create SOPs, and implement automation for better efficiency.
• Monitor project risks, troubleshoot issues, and implement contingency plans.
• Maintain real-time project tracking and performance reporting using data insights.

Qualifications:

34 years of experience in project coordination or project management, preferably within a digital marketing or e-commerce environment.

Strong understanding of digital marketing channels including paid media, SEO, content marketing, and social media.

Excellent communication and interpersonal skills, with experience in client-facing roles.

Ability to collaborate effectively with cross-functional teams including design, development, content, performance marketing, and client servicing.

Solid organizational and time-management skills, with a proactive approach to resolving bottlenecks and prioritizing tasks.

Comfortable working in a fast-paced environment with tight deadlines.

• PMP or similar project management certification is a plus.