We are looking for an experienced and self-driven Digital Account Manager to join our marketing team! As a Digital Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients and help them achieve their digital marketing goals.
Some of their goals may include better online presence and impressions, better lead generation or more streamlined marketing and sales processes.
Your role will be extremely important for customer success, satisfaction, and ultimately, loyalty.
Job Description:
- Build long-term relationships with clients
- Investigate and determine clients wants and needs
- Plan and implement digital strategies for clients
- Always work towards those goals
- Develop Marketing plan for Pitching to New Clients
- Be a Project Manager in Website Design & Development Projects
- Present and train on social media strategies to clients
- Analyze the effectiveness of digital campaigns
- Recommend, design and implement digital projects to increase their ROI
- Set up a list of KPIs to track for each client
- Prepare and present reports on their progress
- Keep abreast with new trends in digital technology
Requirements:
- 4-5 years of working experience as a Digital Account Manager
- 2-5 years of experience with SEO/SEM and CRM software
- 2 years of experience with Google Adwords campaigns
- In-depth knowledge of online marketing tools and technology
- Excellent understanding and knowledge of social media platforms
- 4-5 years of experience in customer service
- Sense of ownership and pride in your performance and its impact on the company's success
- Excellent Word, PPT, Excel Skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
