Job Role - Account Manager-Customer Onboarding
Location - Pune
Responsibilities
- Operate as the lead point of contact for any and all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
- Assist with high-severity requests or issue escalations as needed.
Requirements
- 2-8 year's experience in account management
- Should be flexible in working shifts
- Clarity in thought
- Excellent communication skills
- Customer handling experience
About CrelioHealth
CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.
Website: www.creliohealth.com
