Account Manager / Client Servicing (Preferably experienced in Event/Marketing/Experiential domain)

If interested, share your CV at [Confidential Information] or 9036659658

Job Title: Deputy Manager(Client Relations & Business Acquisition)

Location: Bengaluru

Experience: 5 to 8 years

Salary - Upto 9 Lakhs

Industry Preferred - Events or experiential marketing agency

Job Purpose:

To lead client engagement, drive business growth, and ensure high-impact delivery across all project categories.This role involves crafting persuasive pitches, managing end-to-end client servicing, and fostering long-term relationships that translate into account expansion and repeat business. The individual must bring strong cross-functional coordination, solution orientation, and a consultative mindset to succeed in a fast-paced, client-first environment.

Key Responsibilities / Accountability

Client Pitching & Proposal Development

Lead client pitches across formats digital, experiential, and integratedby developing compelling proposals, presentations, and communication strategies that align with client objectives and business KPIs.

End-to-End Client Servicing

Own the client journey from brief to execution, ensuring seamless coordination with internal teams(creative, ops, content, finance) and acting as a trusted point of contact for all client communication.

Business Development & Growth Support

Support leadership in identifying new business opportunities, preparing pitch materials, and contributing to BD meetings, RFP responses, and pipeline development.

Account Management & Relationship Building

Drive post-conversion account ownership, including feedback management, campaign reviews, and continuous engagement aimed at retention and account mining.

Cross-Functional Project Coordination

Work closely with internal teams to ensure timely, profitable, and high-quality execution of projects.

Facilitate clear briefings, timelines, resource planning, and solution escalation if needed.

Market Intelligence & Competitive Benchmarking

Stay updated on industry trends, competitor activities, and evolving client expectations to proactively tailor offerings and position as a strategic partner.

Client Onboarding & Documentation Compliance

Oversee smooth onboarding of new clients by ensuring timely documentation, SLA sign-offs, internal brief alignment, and CRM updates for future tracking and reference.

Required Qualifications & Experience

Graduate in Marketing, Communications, or Business Management; MBA preferred

58 years of experience in client servicing, business development, or strategic partnerships

within the event/marketing/experiential domain

Proven success in managing accounts, leading pitches, and coordinating project execution

across verticals

Required Skills & Competencies

Excellent communication, presentation, and client negotiation skills

Strong storytelling and proposal-writing ability.

Commercial acumen and ability to balance client satisfaction with profitability

Solution-oriented, calm under pressure, and highly organized

Collaborative team player with leadership drive and growth mindset

Ability to multi-task and manage shifting priorities in a dynamic environment