Job Description
Clickbait FZE is looking for a talented and strategic Social Media Account Manager to join our growing team. In this role, you will be the primary point of contact for a portfolio of clients, responsible for developing and executing innovative social media strategies that drive engagement, build brand awareness, and deliver measurable results. The ideal candidate is a master of social media platforms, a skilled communicator, and a proactive problem-solver who thrives in a fast-paced agency environment. You will be instrumental in building and maintaining strong client relationships while ensuring their social media presence is both impactful and aligned with their business objectives.
Responsibilities
- Serve as the lead point of contact for all client communication and relationship management for your assigned accounts.
- Develop, implement, and manage comprehensive social media strategies tailored to each client's unique goals and target audience.
- Create and oversee content calendars, ensuring a consistent and engaging posting schedule across all relevant platforms (e.g., LinkedIn, Instagram, Facebook, Twitter, TikTok).
- Manage day-to-day community engagement, including responding to comments, messages, and fostering conversations with the client's audience.
- Monitor, analyze, and report on social media performance, providing clients with regular insights and recommendations for optimization based on key performance indicators (KPIs).
- Collaborate with our creative team, including graphic designers and copywriters, to produce high-quality, on-brand content.
- Stay ahead of industry trends, algorithm changes, and new platform features to ensure client strategies remain effective and innovative.
Qualifications
- Proven work experience as a Social Media Manager, Account Manager, or a similar role, preferably within an agency setting.
- Demonstrable experience managing multiple client accounts and social media campaigns simultaneously.
- In-depth knowledge of major social media platforms and their respective best practices.
- Proficiency with social media management and analytics tools (e.g., Sprout Social, Hootsuite, Buffer, Google Analytics).
- Excellent client-facing communication, presentation, and interpersonal skills.
- Strong analytical abilities with a track record of using data to inform strategy and drive results.
- Exceptional organizational and project management skills with a keen eye for detail.