Company Description
Blinkit, part of Eternal Company, is a leading grocery and e-commerce platform renowned for pioneering the instant delivery model in India. Serving over 10 million customers, Blinkit caters to a wide variety of needs, from everyday grocery staples and fresh produce to emergency supplies and electronics. The company is committed to transforming the shopping experience with its reliable and swift delivery services. Blinkit is on a mission to make life simpler and more convenient for its customers.
Role Description
This is a full-time, on-site Account Manager role located in Sampatchak. The Account Manager will be responsible for managing client relationships, understanding business needs, and providing tailored solutions. Day-to-day responsibilities include overseeing customer accounts, ensuring satisfaction, identifying opportunities for growth, collaborating with internal teams to address client concerns, and delivering exceptional service. The role also involves analyzing client performance metrics and providing strategic insights for optimization.
Qualifications
- Strong skills in customer relationship management, client communication, and maintaining professionalism
- Proficiency in account management, problem-solving, and team collaboration
- Analytical skills with the ability to assess client metrics and provide actionable insights
- Familiarity with the e-commerce or grocery delivery sector is advantageous
- Bachelor's degree in Business, Marketing, or related field
- Excellent organizational and multitasking skills
- Exceptional written and verbal communication capabilities
- Ability to work on-site in Sampatchak
