Account Management Lead (Revenue Growth)

Location: Bangalore/Remote Experience: 3-5 Years Domain: B2B SaaS (HR Tech Preferred)

About RippleHire

We are a fast-growing B2B SaaS company that's shaking up the HR tech space. At RippleHire,

we are passionate about helping enterprises transform how they hire, making the process more

efficient, transparent, and human. We believe in building a team that's as innovative as our

product, and we are looking for someone who shares our drive to create meaningful connections

and drive real business impact.

About the Role

We are looking for a high-energy Account Management Leader to join our team. This isn't a

passive support rolethis is a revenue-driving engine for the company.

In this position, you will be the strategic architect for our most valuable enterprise relationships.

You won't just be checking in with clients; you will be deeply embedding yourself in their

success stories, identifying gaps in their hiring processes, and solving them through upsells and

cross-sells. You are a farmer with a hunter's spirit, using data, empathy, and technology to turn

happy customers into our biggest advocates.

If you have 3-5 years of experience navigating complex enterprise layers and a hunger to own a

revenue number, you belong here.

What You will Be Doing

Owning the Number (Upsell & Cross-Sell): You will take charge of Net Dollar

Retention (NDR). You'll identify opportunities to expand our footprint within existing

accounts by introducing new features, modules, and licenses that solve critical business

problems.

Strategic Relationship Mapping: You'll move beyond the day-to-day users to build

relationships with C-Suite and VP-level decision-makers. You understand that enterprise

deals are complex and know how to navigate stakeholders to get to Yes

Consultative Problem Solving: You will act as a trusted advisor. By analyzing

customer usage data and hiring trends, you'll proactively suggest optimizations that help

clients hire faster and better.

Quarterly Business Reviews (QBRs) with Impact: You'll lead data-driven

presentations that don't just look back, but look forwardshowcasing ROI and painting a

vision for future partnership growth.

Churn Prevention: You'll use your analytical mindset to spot at-risk accounts early.

You don't wait for a fire to start; you see the smoke and act immediately to retain the

business.

What You will Bring

Experience:

3-5 years of proven experience in Account Management or Sales within a B2B SaaS

environment (Enterprise focus is a must).

HR Tech experience is a massive plusyou understand the language of Talent

Acquisition and the pain points of CHROs.

Skill Set & Attributes:

Revenue Mindset: You are goal-oriented and excited by targets. You view a contract

renewal as the starting line for growth, not the finish line.

Analytical & Problem Solving: You love a good puzzle. You can look at a spreadsheet

of usage data and extract a compelling story that convinces a client to upgrade.

AI & Tech Savvy: You embrace the future of work. You are comfortable using AI tools

for productivity and can articulate how AI-driven features in our product create value for

the client.

Excellent Communicator: Whether it's an email, a Zoom call, or a boardroom

presentation, you are articulate, persuasive, and personable. You know how to read the

room.

Resilient & Adaptable: You thrive in a fast-paced SaaS environment. You don't panic

when things change; you pivot and find a solution.

What We Offer

A supportive and flexible remote work environment.

A front-row seat in a company that is redefining the recruitment landscape.

A competitive salary, performance-based incentives, and benefits package.

A culture that values autonomy, innovation, and being human

Ready to Help Us Grow

If you are a relationship builder who loves closing deals and driving value, we want to meet you.