Account Lead

• Manage end-to-end facility operations for client accounts

• Ensure financial control including budgeting, forecasting, and cost tracking

• Maintain strong client engagement and stakeholder management

• Oversee contract compliance and vendor governance

• Drive health, safety, and operational risk compliance

• Lead and develop facility management teams

• Monitor service quality and implement process improvements

• Handle escalations and ensure timely resolution of issues

• Ensure alignment of operations with organizational goals and client expectations