Job Description

About The Role

At Versatile Club, we are scaling our Employer of Record (EOR) and global employment operations. We are seeking a highly structured, detail-oriented Account Executive – Operations & Logistics to serve as the operational backbone and central command for our backend infrastructure.

Unlike a traditional, sales-focused Account Executive role, this position is heavily backend and operations-focused. You will act as the critical single point of contact (SPOC) bridging the gap between international EOR clients, local candidates/employees, and our network of internal and external execution partners (IT/equipment vendors, workspace providers, legal & tax advisors, and finance teams).

Key Responsibilities

Central Command for Backend Infrastructure: Act as the primary orchestrator across all backend operational functions, connecting client needs with our existing networks of laptop/IT equipment providers, workspace vendors, legal advisors, and Chartered Accountant (CA) teams.
Client & Employee Lifecycle Coordination: Receive, interpret, and align operational requirements from international EOR clients and on-ground employees, ensuring smooth onboarding, hardware provisioning, workspace setup, and ongoing administrative support.
Conflict & Friction Reduction: Manage expectations, clarify requirements, and align workflows across multiple stakeholders to prevent miscommunications, delays, or operational bottlenecks.
Fund & Financial Flow Optimization: Work alongside legal and finance teams to streamline incoming international fund transfers/remittances from clients outside India, ensuring tax-compliant, cost-effective, and timely cross-border disbursements.
Vendor & Network Management: Coordinate with laptop and workspace vendors to negotiate SLAs, manage inventory/logistics tracking, and ensure timely delivery and return of assets.
Process Alignment & Compliance: Ensure all contractual, legal, labor, and payroll/tax workflows adhere to relevant compliance guidelines in coordination with our CA and legal partners.

Required Qualifications & Experience

Experience: 2+ years of experience in operations, client delivery, operational account management, or supply chain/logistics coordination within B2B-heavy environments (e.g., EOR/PEO services, B2B SaaS, corporate logistics, enterprise IT leasing, or business services).
Cross-Functional Orchestration: Strong ability to manage multiple vendors, internal teams (finance, legal, tax), and external client stakeholders simultaneously.
Financial Literacy: Familiarity with cross-border fund flows, invoicing, payment gateways, compliance, or financial operations for international B2B clients.
Problem-Solving & Conflict Resolution: High emotional intelligence and exceptional communication skills to resolve competing priorities and maintain smooth operations without friction.
Process-Driven Mindset: Passion for building, documenting, and optimizing repeatable workflows and logistics operations.

Why Join Us

Play a foundational role in scaling our global EOR platform and backend infrastructure.
High ownership role with direct impact on client experience, vendor ecosystem, and operational efficiency.
Collaborative and growth-oriented work culture.

Skills: account management,b2b,operations